Minerva Health Group PCN: primary care network practices and patient survey
Minerva Health Group PCN is a primary care network of 4 GP practices with 40,158 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,912 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Minerva Health Group PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Rush Hill Surgery to 92% at Newbridge Surgery, with a median of 88% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. St Michael's Surgery has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Newbridge Surgery | 9,037 | 92% | 83% | Good | 2,290 |
| St Michael's Surgery | 8,234 | 91% | 88% | Good | 1,942 |
| Combe Down Surgery | 14,145 | 84% | 56% | Outstanding | 1,642 |
| Rush Hill Surgery | 8,742 | 70% | 60% | Good | 2,079 |
Results for the network as a whole, from 438 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Minerva Health Group PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 69% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 89% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 95% | 92% | 90% |
There are 1,912 registered patients per full-time-equivalent qualified GP in Minerva Health Group PCN, fewer than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 469 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Minerva Health Group PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,912 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 469 | 556 | 510 |
| Face-to-face appointments | 83% | 64% | 63% |
| Same day as booked | 42% | 40% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Minerva Health Group PCN is osteoporosis (3.7% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Minerva Health Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.7% | 14.3% | 4,358 |
| High blood pressure | All ages | 13.3% | 15.2% | 5,390 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 2,859 |
| Diabetes | 17+ yrs | 5.7% | 7.9% | 1,862 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 1,559 |
| Cancer | All ages | 4.3% | 3.8% | 1,730 |
| Osteoporosis | 50+ yrs | 3.7% | 1.2% | 551 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,272 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,019 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 784 |
| COPD | All ages | 1.9% | 1.9% | 752 |
| Serious mental illness | All ages | 1.1% | 1.0% | 456 |
| Dementia | All ages | 1.0% | 0.8% | 424 |
| Heart failure | All ages | 1.0% | 1.1% | 405 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 266 |
| Learning disability | All ages | 0.8% | 0.6% | 322 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 257 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 178 |
| Palliative care | All ages | 0.3% | 0.6% | 136 |
- Bath Independents PCN (3 practices)
- Keynsham PCN (2 practices)
- Three Valleys Health PCN (8 practices)
- Unity Medical Group PCN (2 practices)
Which practices are in Minerva Health Group PCN?
Combe Down Surgery, Newbridge Surgery, Rush Hill Surgery and St Michael's Surgery.
How do patients rate Minerva Health Group PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Minerva Health Group PCN cover?
40,158 registered patients across 4 practices in September 2026.
How many patients per GP does Minerva Health Group PCN have?
1,912 per full-time-equivalent qualified GP, against 2,171 across England.