Newbridge Surgery, Bath: patient reviews and CQC rating
Newbridge Surgery is a GP practice in Bath with 9,037 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,290 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newbridge Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 3rd of the 12 practices in Bath with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (89%). 113 patients answered the survey (response rate 37%).
| Survey question | Newbridge Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 92% | 81% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 83% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 56% | 54% |
| Reception team helpful | 96% | 88% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 88% | 71% | 69% |
| Listened to well | 96% | 90% | 87% |
| Treated with care and concern | 96% | 89% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 97% | 92% | 90% |
CQC's overall rating for Newbridge Surgery is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,037 patients were registered at Newbridge Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,290 patients per GP, close to the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 1.3 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.9 |
| August 2024 | 3.0 | 4.7 |
| August 2025 | 3.8 | 5.8 |
| August 2026 | 3.9 | 6.5 |
From June 2026 to August 2026 the practice recorded 4,395 appointments a month, or 486 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 34% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Newbridge Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 486 | 556 | 510 |
| Face to face | 87% | 64% | 63% |
| Same day as booked | 34% | 40% | 45% |
| More than 28 days after booking | 14% | 7% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.9% against 1.2%), atrial fibrillation (3.2% against 2.2%) and cancer (5.2% against 3.8%). It has a lower share for depression (8.7% against 14.3%), COPD (1.2% against 1.9%) and diabetes (5.4% against 7.9%). The practice's patients live in areas with an average deprivation score of 9.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Cancer | All ages | 5.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Osteoporosis | 50+ yrs | 3.9% | 1.2% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.4% | 74.9% |
Newbridge Surgery, 129 Newbridge Hill, Bath, BA1 3PT. Phone: 01225 425807. Website: www.newbridgesurgerybath.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Michael's Surgery | 0.7 km | 91% |
| Oldfield Surgery | 1.9 km | 87% |
| Rush Hill Surgery | 2.5 km | 70% |
| The Pulteney Practice | 2.9 km | 75% |
| Fairfield Park Health Centre | 3.0 km | 95% |
- Combe Down Surgery (84% overall experience good)
- Rush Hill Surgery (70% overall experience good)
- St Michael's Surgery (91% overall experience good)
How do patients rate Newbridge Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Newbridge Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Newbridge Surgery?
9,037 patients were registered in September 2026, up 0.8% on a year earlier.
What is Newbridge Surgery's CQC rating?
Good overall, published in June 2016.
How many GPs does Newbridge Surgery have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,290 patients per GP against 2,171 across England.
Are appointments at Newbridge Surgery face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newbridge Surgery's phone number?
01225 425807.