Oldfield Surgery, Bath: patient reviews and CQC rating
Oldfield Surgery is a GP practice in Bath with 25,611 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Requires Improvement overall, in a report published in October 2022. It has 9.2 full-time-equivalent qualified GPs, or 2,769 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oldfield Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 6th of the 12 practices in Bath with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 21 points higher than in 2025 (66%). 188 patients answered the survey (response rate 28%).
| Survey question | Oldfield Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 70% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 85% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 91% | 89% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 971 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oldfield Surgery is Requires Improvement, published in October 2022. 2 key questions are rated differently: Caring Good and Responsive Good. It held the same rating in the report before (September 2021).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
25,611 patients were registered at Oldfield Surgery in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 2,769 patients per GP, more than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 7.2 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.2 | 11.7 |
| August 2024 | 9.0 | 13.7 |
| August 2025 | 10.0 | 15.6 |
| August 2026 | 9.2 | 16.9 |
From June 2026 to August 2026 the practice recorded 13,296 appointments a month, or 519 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 41% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Oldfield Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 519 | 556 | 510 |
| Face to face | 52% | 64% | 63% |
| Same day as booked | 41% | 40% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), diabetes (5.6% against 7.9%) and depression (11.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 12.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.9% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
Oldfield Surgery, 45 Upper Oldfield Park, Bath, BA2 3HT. Phone: 01225 613100. Website: www.oldfieldsurgery.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Widcombe Surgery | 1.4 km | 78% |
| The Pulteney Practice | 1.8 km | 75% |
| Rush Hill Surgery | 1.8 km | 70% |
| St Michael's Surgery | 1.9 km | 91% |
| Newbridge Surgery | 1.9 km | 92% |
How do patients rate Oldfield Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Oldfield Surgery as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Oldfield Surgery?
25,611 patients were registered in September 2026, down 0.1% on a year earlier.
What is Oldfield Surgery's CQC rating?
Requires Improvement overall, published in October 2022.
How many GPs does Oldfield Surgery have?
9.2 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,769 patients per GP against 2,171 across England.
Are appointments at Oldfield Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oldfield Surgery's phone number?
01225 613100.