Stort Valley & Villages PCN: primary care network practices and patient survey
Stort Valley & Villages PCN is a primary care network of 5 GP practices with 70,836 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,988 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Stort Valley & Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Church Street Partnership to 92% at Much Hadham Health Centre, with a median of 79% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Much Hadham Health Centre has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Much Hadham Health Centre | 6,591 | 92% | 94% | Good | 2,113 |
| South Street Surgery | 23,039 | 82% | 49% | Good | 2,674 |
| Helix Medical Centre | 10,793 | 79% | 63% | Good | 5,397 |
| Central Surgery | 13,788 | 74% | 66% | Good | 2,579 |
| Church Street Partnership | 16,625 | 62% | 33% | Good | 3,593 |
Results for the network as a whole, from 553 responses, against Central East and England.
| Survey question | Stort Valley & Villages PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 64% | 60% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 71% | 71% | 73% |
| Wait for appointment about right | 66% | 69% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,988 registered patients per full-time-equivalent qualified GP in Stort Valley & Villages PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 371 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.3% over the year (England: shrank 1.1%).
| Measure | Stort Valley & Villages PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,988 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 371 | 521 | 510 |
| Face-to-face appointments | 61% | 62% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 17% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Stort Valley & Villages PCN is cancer (4.1% against 3.8%), and the furthest below is copd (1.3% against 1.9%).
| Condition register | Age group | Stort Valley & Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.8% | 15.2% | 9,001 |
| Depression | 18+ yrs | 10.9% | 14.3% | 6,015 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 4,312 |
| Diabetes | 17+ yrs | 5.4% | 7.9% | 3,034 |
| Cancer | All ages | 4.1% | 3.8% | 2,900 |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% | 1,907 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,757 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,451 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 1,101 |
| COPD | All ages | 1.3% | 1.9% | 895 |
| Heart failure | All ages | 1.0% | 1.1% | 722 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 235 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 433 |
| Serious mental illness | All ages | 0.7% | 1.0% | 487 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 361 |
| Dementia | All ages | 0.6% | 0.8% | 432 |
| Palliative care | All ages | 0.6% | 0.6% | 396 |
| Learning disability | All ages | 0.5% | 0.6% | 354 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 304 |
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- Cambridge City 4 PCN (6 practices)
- Cambridge City PCN (6 practices)
- Hertford and Rurals PCN (4 practices)
- Huntingdon PCN (3 practices)
- Meridian PCN (6 practices)
- Ware and Rurals PCN (2 practices)
- Wisbech PCN (4 practices)
Which practices are in Stort Valley & Villages PCN?
Central Surgery, Church Street Partnership, Helix Medical Centre, Much Hadham Health Centre and South Street Surgery.
How do patients rate Stort Valley & Villages PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Stort Valley & Villages PCN cover?
70,836 registered patients across 5 practices in September 2026.
How many patients per GP does Stort Valley & Villages PCN have?
2,988 per full-time-equivalent qualified GP, against 2,171 across England.