Much Hadham Health Centre, Much Hadham: patient reviews and CQC rating
Much Hadham Health Centre is a GP practice in Much Hadham with 6,591 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 3.1 full-time-equivalent qualified GPs, or 2,113 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Much Hadham Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 94%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
94% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (92%). 108 patients answered the survey (response rate 39%).
| Survey question | Much Hadham Health Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 92% | 75% | 77% |
| Easy to contact by phone | 94% | 52% | 57% |
| Easy to contact via the website | 73% | 60% | 58% |
| Easy to contact via the NHS App | 71% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 96% | 71% | 73% |
| Wait for appointment about right | 89% | 69% | 69% |
| Listened to well | 94% | 86% | 87% |
| Treated with care and concern | 93% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Much Hadham Health Centre is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,591 patients were registered at Much Hadham Health Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,113 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 1.5 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 2,168 appointments a month, or 329 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 35% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Much Hadham Health Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 329 | 521 | 510 |
| Face to face | 78% | 62% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.4% against 3.8%) and atrial fibrillation (3.0% against 2.2%). It has a lower share for serious mental illness (0.5% against 1.0%) and diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.1% | 74.9% |
Much Hadham Health Centre, Ash Meadow, Hadham Cross, Much Hadham, SG10 6DE. Phone: 01279 842242. Website: www.muchhadhamhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Puckeridge Surgery | 5.6 km | 89% |
| Gardens and Jacobs Medical Partnership | 6.2 km | -9700% |
| Church Street Partnership | 6.5 km | 62% |
| South Street Surgery | 6.5 km | 82% |
| Central Surgery | 6.6 km | 74% |
- Central Surgery (74% overall experience good)
- Church Street Partnership (62% overall experience good)
- Helix Medical Centre (79% overall experience good)
- South Street Surgery (82% overall experience good)
How do patients rate Much Hadham Health Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Much Hadham Health Centre as good, above the England figure of 77%. 94% found it easy to get through by phone.
How many patients are registered at Much Hadham Health Centre?
6,591 patients were registered in September 2026, down 1.1% on a year earlier.
What is Much Hadham Health Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Much Hadham Health Centre have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,113 patients per GP against 2,171 across England.
Are appointments at Much Hadham Health Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Much Hadham Health Centre's phone number?
01279 842242.