South Hams PCN: primary care network practices and patient survey
South Hams PCN is a primary care network of 5 GP practices with 32,950 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,588 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in South Hams PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Dartmouth Health & Wellbeing Centre to 100% at Drs Bloomer, Roberts and Leddy, with a median of 93% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Modbury Health Centre has the highest share finding it easy to get through by phone (96%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Drs Bloomer, Roberts and Leddy | 5,274 | 100% | 92% | Good | 1,648 |
| Modbury Health Centre | 5,444 | 93% | 96% | Good | 1,445 |
| Norton Brook Medical Centre | 9,945 | 93% | 81% | Good | 1,833 |
| Chillington Health Centre | 3,706 | 88% | 91% | Good | 1,263 |
| Dartmouth Health & Wellbeing Centre | 8,581 | 85% | 59% | Good | 1,581 |
Results for the network as a whole, from 574 responses, against Devon and England.
| Survey question | South Hams PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 81% | 59% | 57% |
| Easy to contact via the website | 76% | 62% | 58% |
| Easy to contact via the NHS App | 68% | 55% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 95% | 90% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,588 registered patients per full-time-equivalent qualified GP in South Hams PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 842 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
33% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | South Hams PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,588 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 842 | 626 | 510 |
| Face-to-face appointments | 52% | 54% | 63% |
| Same day as booked | 52% | 45% | 45% |
| Did not attend | 1% | 3% | 4% |
| Patients aged 65 or over | 33% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in South Hams PCN is atrial fibrillation (4.3% against 2.2%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | South Hams PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% | 6,506 |
| Depression | 18+ yrs | 12.4% | 14.3% | 3,416 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,492 |
| Diabetes | 17+ yrs | 6.7% | 7.9% | 1,863 |
| Cancer | All ages | 6.1% | 3.8% | 1,989 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 1,400 |
| Atrial fibrillation | All ages | 4.3% | 2.2% | 1,384 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,160 |
| Stroke and TIA | All ages | 3.2% | 1.9% | 1,053 |
| COPD | All ages | 2.3% | 1.9% | 754 |
| Heart failure | All ages | 1.6% | 1.1% | 535 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 175 |
| Dementia | All ages | 0.9% | 0.8% | 304 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 260 |
| Serious mental illness | All ages | 0.8% | 1.0% | 247 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 208 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 245 |
| Palliative care | All ages | 0.5% | 0.6% | 156 |
| Learning disability | All ages | 0.4% | 0.6% | 139 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- Mewstone PCN (4 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- South Dartmoor and Totnes PCN (5 practices)
- Tiverton PCN (3 practices)
- West Devon PCN (3 practices)
Which practices are in South Hams PCN?
Chillington Health Centre, Dartmouth Health & Wellbeing Centre, Drs Bloomer, Roberts and Leddy, Modbury Health Centre and Norton Brook Medical Centre.
How do patients rate South Hams PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does South Hams PCN cover?
32,950 registered patients across 5 practices in September 2026.
How many patients per GP does South Hams PCN have?
1,588 per full-time-equivalent qualified GP, against 2,171 across England.