Modbury Health Centre, Ivybridge: patient reviews and CQC rating
Modbury Health Centre is a GP practice in Ivybridge with 5,444 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 3.8 full-time-equivalent qualified GPs, or 1,445 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Modbury Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
96% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 122 patients answered the survey (response rate 47%).
| Survey question | Modbury Health Centre | Devon | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 96% | 59% | 57% |
| Easy to contact via the website | 72% | 62% | 58% |
| Easy to contact via the NHS App | 76% | 55% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 93% | 76% | 73% |
| Wait for appointment about right | 89% | 70% | 69% |
| Listened to well | 95% | 90% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Modbury Health Centre is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,444 patients were registered at Modbury Health Centre in September 2026, up 4.1% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,445 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 1.2 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.4 |
| August 2024 | 3.8 | 4.8 |
| August 2025 | 3.8 | 4.8 |
| August 2026 | 3.8 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,997 appointments a month, or 551 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Modbury Health Centre | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 551 | 626 | 510 |
| Face to face | 64% | 54% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.1% against 2.2%), heart failure (1.8% against 1.1%) and stroke or TIA (3.0% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), a learning disability (0.2% against 0.6%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.1 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.6% | 74.9% |
Modbury Health Centre, The Health Centre, Poundwell Meadow, Modbury, Ivybridge, PL21 0QL. Phone: 01548 830666. Website: www.modburyhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Yealm Medical Centre | 7.8 km | 84% |
| South Brent Health Centre | 9.2 km | 97% |
| Norton Brook Medical Centre | 10.0 km | 93% |
| Plympton Health Centre | 12.4 km | 50% |
| Pathfields Medical Group | 12.4 km | 54% |
- Chillington Health Centre (88% overall experience good)
- Dartmouth Health & Wellbeing Centre (85% overall experience good)
- Drs Bloomer, Roberts and Leddy (100% overall experience good)
- Norton Brook Medical Centre (93% overall experience good)
How do patients rate Modbury Health Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Modbury Health Centre as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Modbury Health Centre?
5,444 patients were registered in September 2026, up 4.1% on a year earlier.
What is Modbury Health Centre's CQC rating?
Good overall, published in October 2019.
How many GPs does Modbury Health Centre have?
3.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,445 patients per GP against 2,171 across England.
Are appointments at Modbury Health Centre face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Modbury Health Centre's phone number?
01548 830666.