Dartmouth Health & Wellbeing Centre, Dartmouth: patient reviews and CQC rating
Dartmouth Health & Wellbeing Centre is a GP practice in Dartmouth with 8,581 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.4 full-time-equivalent qualified GPs, or 1,581 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dartmouth Health & Wellbeing Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 97%, above the England figure of 87%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
59% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (87%). 98 patients answered the survey (response rate 35%).
| Survey question | Dartmouth Health & Wellbeing Centre | Devon | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 59% | 59% | 57% |
| Easy to contact via the website | 60% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 86% | 87% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 78% | 70% | 69% |
| Listened to well | 97% | 90% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 37 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dartmouth Health & Wellbeing Centre is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,581 patients were registered at Dartmouth Health & Wellbeing Centre in September 2026, up 1.7% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,581 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 3.6 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 5.9 |
| August 2024 | 4.8 | 6.5 |
| August 2025 | 5.4 | 6.5 |
| August 2026 | 5.4 | 7.6 |
From June 2026 to August 2026 the practice recorded 7,383 appointments a month, or 860 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 50% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dartmouth Health & Wellbeing Centre | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 860 | 626 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), dementia (1.5% against 0.8%) and atrial fibrillation (4.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 19.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.4 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 11.5% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Stroke and TIA | All ages | 3.6% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.5% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.1% | 74.9% |
Dartmouth Health & Wellbeing Centre, Wessex Way, Dartmouth, TQ6 0JL. Phone: 01803 832212. Website: www.Dartmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Compass House Medical Centres | 8.5 km | 80% |
| Mayfield Medical Centre | 9.9 km | 58% |
| Corner Place Surgery | 10.0 km | 67% |
| Old Farm Surgery | 10.3 km | 83% |
| Chillington Health Centre | 10.4 km | 88% |
- Chillington Health Centre (88% overall experience good)
- Drs Bloomer, Roberts and Leddy (100% overall experience good)
- Modbury Health Centre (93% overall experience good)
- Norton Brook Medical Centre (93% overall experience good)
How do patients rate Dartmouth Health & Wellbeing Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Dartmouth Health & Wellbeing Centre as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Dartmouth Health & Wellbeing Centre?
8,581 patients were registered in September 2026, up 1.7% on a year earlier.
What is Dartmouth Health & Wellbeing Centre's CQC rating?
Good overall, published in April 2016.
How many GPs does Dartmouth Health & Wellbeing Centre have?
5.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,581 patients per GP against 2,171 across England.
Are appointments at Dartmouth Health & Wellbeing Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dartmouth Health & Wellbeing Centre's phone number?
01803 832212.