Solihull Rural PCN: primary care network practices and patient survey
Solihull Rural PCN is a primary care network of 4 GP practices with 33,386 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,121 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Solihull Rural PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Balsall Common and Meriden Group Practice to 94% at Hampton Surgery, with a median of 86% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Hampton Surgery has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hampton Surgery | 3,919 | 94% | 95% | Good | 1,245 |
| Arden Medical Centre | 6,228 | 89% | 80% | Good | 2,874 |
| Dorridge Surgery | 10,787 | 84% | 58% | Good | 2,697 |
| Balsall Common and Meriden Group Practice | 12,452 | 75% | 59% | Good | 1,938 |
Results for the network as a whole, from 464 responses, against Birmingham and Solihull and England.
| Survey question | Solihull Rural PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 83% | 73% | 77% |
| Easy to contact by phone | 67% | 51% | 57% |
| Easy to contact via the website | 62% | 51% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 79% | 68% | 69% |
| Listened to well | 93% | 84% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 2,121 registered patients per full-time-equivalent qualified GP in Solihull Rural PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 499 appointments a month per 1,000 patients (England: 510), 91% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Solihull Rural PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,121 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 499 | 532 | 510 |
| Face-to-face appointments | 91% | 62% | 63% |
| Same day as booked | 53% | 50% | 45% |
| Did not attend | 3% | 6% | 4% |
| Patients aged 65 or over | 27% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Solihull Rural PCN is cancer (5.2% against 3.8%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Solihull Rural PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% | 5,638 |
| Depression | 18+ yrs | 9.4% | 14.3% | 2,541 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 2,031 |
| Diabetes | 17+ yrs | 6.1% | 7.9% | 1,663 |
| Cancer | All ages | 5.2% | 3.8% | 1,743 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,188 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 981 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 970 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 777 |
| COPD | All ages | 1.1% | 1.9% | 370 |
| Heart failure | All ages | 1.0% | 1.1% | 334 |
| Dementia | All ages | 0.8% | 0.8% | 265 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 205 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 211 |
| Palliative care | All ages | 0.8% | 0.6% | 251 |
| Serious mental illness | All ages | 0.7% | 1.0% | 241 |
| Learning disability | All ages | 0.4% | 0.6% | 146 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 69 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 129 |
- Community Care Hall Green PCN (3 practices)
- North Solihull PCN (5 practices)
- Sheldon PCN (5 practices)
- Solihull South Central PCN (4 practices)
Which practices are in Solihull Rural PCN?
Arden Medical Centre, Balsall Common and Meriden Group Practice, Dorridge Surgery and Hampton Surgery.
How do patients rate Solihull Rural PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Solihull Rural PCN cover?
33,386 registered patients across 4 practices in September 2026.
How many patients per GP does Solihull Rural PCN have?
2,121 per full-time-equivalent qualified GP, against 2,171 across England.