Dorridge Surgery, Solihull: patient reviews and CQC rating
Dorridge Surgery is a GP practice in Solihull with 10,787 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 4.0 full-time-equivalent qualified GPs, or 2,697 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dorridge Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its result closest to England is the share who found it easy to get through to the practice by phone: 58%, against 57% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 12 practices in Solihull with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 116 patients answered the survey (response rate 35%).
| Survey question | Dorridge Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 84% | 73% | 77% |
| Easy to contact by phone | 58% | 51% | 57% |
| Easy to contact via the website | 78% | 51% | 58% |
| Easy to contact via the NHS App | 67% | 51% | 54% |
| Reception team helpful | 88% | 81% | 85% |
| Last contact good | 83% | 68% | 73% |
| Wait for appointment about right | 86% | 68% | 69% |
| Listened to well | 93% | 84% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 228 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dorridge Surgery is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,787 patients were registered at Dorridge Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,697 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 8.1 |
| August 2024 | 4.4 | 6.1 |
| August 2025 | 4.4 | 5.7 |
| August 2026 | 4.0 | 7.8 |
From June 2026 to August 2026 the practice recorded 6,344 appointments a month, or 588 per 1,000 registered patients (England: 510). 97% were face to face (England: 63%). 71% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dorridge Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 588 | 532 | 510 |
| Face to face | 97% | 62% | 63% |
| Same day as booked | 71% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 2% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.2% against 2.2%), stroke or TIA (2.5% against 1.9%) and cancer (4.9% against 3.8%). It has a lower share for peripheral arterial disease (0.2% against 0.6%), osteoporosis (0.4% against 1.2%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 5.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.9 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Depression | 18+ yrs | 5.9% | 14.3% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Dorridge Surgery, 3 Avenue Road, Dorridge, Solihull, B93 8LH. Phone: 01564 776262. Website: www.dorridgesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Arden Medical Centre | 0.9 km | 89% |
| Lapworth Surgery | 4.2 km | 98% |
| Solihull Healthcare Partnership | 5.4 km | 64% |
| GPS Healthcare - Tanworth Lane | 5.6 km | 72% |
| Hampton Surgery | 6.7 km | 94% |
- Arden Medical Centre (89% overall experience good)
- Balsall Common and Meriden Group Practice (75% overall experience good)
- Hampton Surgery (94% overall experience good)
How do patients rate Dorridge Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Dorridge Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Dorridge Surgery?
10,787 patients were registered in September 2026, down 1.4% on a year earlier.
What is Dorridge Surgery's CQC rating?
Good overall, published in May 2019.
How many GPs does Dorridge Surgery have?
4.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,697 patients per GP against 2,171 across England.
Are appointments at Dorridge Surgery face to face?
97% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dorridge Surgery's phone number?
01564 776262.