Solihull Healthcare Partnership, Solihull: patient reviews and CQC rating
Solihull Healthcare Partnership is a GP practice in Solihull with 55,933 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 27.9 full-time-equivalent qualified GPs, or 2,003 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Solihull Healthcare Partnership
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 19%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 12th of the 12 practices in Solihull with 50 or more responses. 19% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (59%). 166 patients answered the survey (response rate 30%).
| Survey question | Solihull Healthcare Partnership | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 64% | 73% | 77% |
| Easy to contact by phone | 19% | 51% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 33% | 51% | 54% |
| Reception team helpful | 75% | 81% | 85% |
| Last contact good | 58% | 68% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 78% | 84% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 81% of 492 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Solihull Healthcare Partnership is Good, published in June 2022. One key question is rated differently: Responsive Requires Improvement. Its previous overall rating was Outstanding (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
55,933 patients were registered at Solihull Healthcare Partnership in September 2026, down 1.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 27.9 full-time-equivalent qualified GPs, there are 2,003 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 12.2 nurses and 9.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 26.1 | 29.3 |
| August 2024 | 28.4 | 31.1 |
| August 2025 | 26.6 | 30.2 |
| August 2026 | 27.9 | 35.4 |
From June 2026 to August 2026 the practice recorded 36,721 appointments a month, or 657 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 63% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Solihull Healthcare Partnership | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 657 | 532 | 510 |
| Face to face | 37% | 62% | 63% |
| Same day as booked | 63% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.7% against 0.6%), dementia (1.0% against 0.8%) and cancer (4.9% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%), a learning disability (0.4% against 0.6%) and chronic kidney disease (3.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 8.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 11.9% | 14.3% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Solihull Healthcare Partnership, Grove Surgery, 3 Grove Road, Solihull, B91 2AG. Phone: 0121 705 1105. Website: www.solihulldoctors.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hobs Moat Medical Centre | 2.9 km | 74% |
| St Margarets Medical Practice | 2.9 km | 90% |
| Northbrook Group Practice | 3.1 km | 73% |
| Swanswell Medical Centre | 3.1 km | 82% |
| Richmond Medical Centre | 3.5 km | 74% |
How do patients rate Solihull Healthcare Partnership?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Solihull Healthcare Partnership as good, below the England figure of 77%. 19% found it easy to get through by phone.
How many patients are registered at Solihull Healthcare Partnership?
55,933 patients were registered in September 2026, down 1.9% on a year earlier.
What is Solihull Healthcare Partnership's CQC rating?
Good overall, published in June 2022.
How many GPs does Solihull Healthcare Partnership have?
27.9 full-time-equivalent qualified GPs (37 qualified GPs by headcount), which is 2,003 patients per GP against 2,171 across England.
Are appointments at Solihull Healthcare Partnership face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Solihull Healthcare Partnership's phone number?
0121 705 1105.