GPS Healthcare - Tanworth Lane, Solihull: patient reviews and CQC rating
GPS Healthcare - Tanworth Lane is a GP practice in Solihull with 38,709 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 21.8 full-time-equivalent qualified GPs, or 1,773 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about GPS Healthcare - Tanworth Lane
Its best result against England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 26%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 11th of the 12 practices in Solihull with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (56%). 147 patients answered the survey (response rate 24%).
| Survey question | GPS Healthcare - Tanworth Lane | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 72% | 73% | 77% |
| Easy to contact by phone | 26% | 51% | 57% |
| Easy to contact via the website | 51% | 51% | 58% |
| Easy to contact via the NHS App | 31% | 51% | 54% |
| Reception team helpful | 79% | 81% | 85% |
| Last contact good | 61% | 68% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 92% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 80% of 555 responses rated the practice good or very good (England: 92%).
CQC's overall rating for GPS Healthcare - Tanworth Lane is Good, published in February 2019. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (July 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
38,709 patients were registered at GPS Healthcare - Tanworth Lane in September 2026, down 1.8% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 21.8 full-time-equivalent qualified GPs, there are 1,773 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 10.0 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 21.5 | 28.1 |
| August 2024 | 24.3 | 34.7 |
| August 2025 | 20.5 | 28.1 |
| August 2026 | 21.8 | 31.4 |
From June 2026 to August 2026 the practice recorded 27,004 appointments a month, or 698 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 51% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | GPS Healthcare - Tanworth Lane | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 698 | 532 | 510 |
| Face to face | 47% | 62% | 63% |
| Same day as booked | 51% | 50% | 45% |
| More than 28 days after booking | 6% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.9% against 2.2%) and dementia (1.0% against 0.8%). It has a lower share for osteoporosis (0.5% against 1.2%) and depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
GPS Healthcare - Tanworth Lane, 198 Tanworth Lane, Solihull, B90 4DD. Phone: 0121 796 2777. Website: www.gpshealthcare.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Baldwins Lane Surgery | 2.6 km | 68% |
| Northbrook Group Practice | 2.7 km | 73% |
| Grafton Road Surgery | 3.2 km | 83% |
| OHP-Yardley Wood Health Centre | 3.5 km | 89% |
| Hollyoaks Medical Centre | 3.5 km | 82% |
How do patients rate GPS Healthcare - Tanworth Lane?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of GPS Healthcare - Tanworth Lane as good, against 77% across England. 26% found it easy to get through by phone.
How many patients are registered at GPS Healthcare - Tanworth Lane?
38,709 patients were registered in September 2026, down 1.8% on a year earlier.
What is GPS Healthcare - Tanworth Lane's CQC rating?
Good overall, published in February 2019.
How many GPs does GPS Healthcare - Tanworth Lane have?
21.8 full-time-equivalent qualified GPs (37 qualified GPs by headcount), which is 1,773 patients per GP against 2,171 across England.
Are appointments at GPS Healthcare - Tanworth Lane face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is GPS Healthcare - Tanworth Lane's phone number?
0121 796 2777.