Hampton Surgery, Solihull: patient reviews and CQC rating
Hampton Surgery is a GP practice in Solihull with 3,919 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 3.1 full-time-equivalent qualified GPs, or 1,245 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hampton Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 12 practices in Solihull with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (98%). 114 patients answered the survey (response rate 36%).
| Survey question | Hampton Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 94% | 73% | 77% |
| Easy to contact by phone | 95% | 51% | 57% |
| Easy to contact via the website | 75% | 51% | 58% |
| Easy to contact via the NHS App | 66% | 51% | 54% |
| Reception team helpful | 99% | 81% | 85% |
| Last contact good | 97% | 68% | 73% |
| Wait for appointment about right | 92% | 68% | 69% |
| Listened to well | 95% | 84% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Hampton Surgery is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,919 patients were registered at Hampton Surgery in September 2026, up 2.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,245 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.2 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 8.7 |
| August 2024 | 2.3 | 6.6 |
| August 2025 | 2.3 | 5.5 |
| August 2026 | 3.1 | 7.0 |
From June 2026 to August 2026 the practice recorded 2,162 appointments a month, or 552 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hampton Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 552 | 532 | 510 |
| Face to face | 70% | 62% | 63% |
| Same day as booked | 43% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.0% against 3.8%). It has a lower share for diabetes (5.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.5% | 74.9% |
Hampton Surgery, Fentham Hall, Marsh Lane, Hampton-in-Arden, Solihull, B92 0AH. Phone: 01675 442510. Website: www.hamptonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Solihull Healthcare Partnership | 5.0 km | 64% |
| Balsall Common and Meriden Group Practice | 5.1 km | 75% |
| Arden Medical Centre | 5.7 km | 89% |
| Coventry Road Practice | 5.9 km | 87% |
| Croft Medical Centre | 6.2 km | 62% |
- Arden Medical Centre (89% overall experience good)
- Balsall Common and Meriden Group Practice (75% overall experience good)
- Dorridge Surgery (84% overall experience good)
How do patients rate Hampton Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Hampton Surgery as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Hampton Surgery?
3,919 patients were registered in September 2026, up 2.7% on a year earlier.
What is Hampton Surgery's CQC rating?
Good overall, published in December 2018.
How many GPs does Hampton Surgery have?
3.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,245 patients per GP against 2,171 across England.
Are appointments at Hampton Surgery face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hampton Surgery's phone number?
01675 442510.