Solihull South Central PCN: primary care network practices and patient survey
Solihull South Central PCN is a primary care network of 4 GP practices with 30,910 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,069 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Solihull South Central PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Hobs Moat Medical Centre to 90% at St Margarets Medical Practice, with a median of 78% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Richmond Medical Centre has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Margarets Medical Practice | 8,669 | 90% | 65% | Good | 1,594 |
| Grafton Road Surgery | 3,953 | 83% | 67% | Good | 2,212 |
| Richmond Medical Centre | 6,859 | 74% | 68% | Good | 3,272 |
| Hobs Moat Medical Centre | 11,429 | 74% | 30% | Outstanding | 2,036 |
Results for the network as a whole, from 394 responses, against Birmingham and Solihull and England.
| Survey question | Solihull South Central PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 54% | 51% | 57% |
| Easy to contact via the website | 54% | 51% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 88% | 81% | 85% |
| Last contact good | 73% | 68% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,069 registered patients per full-time-equivalent qualified GP in Solihull South Central PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 498 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Solihull South Central PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,069 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 498 | 532 | 510 |
| Face-to-face appointments | 68% | 62% | 63% |
| Same day as booked | 56% | 50% | 45% |
| Did not attend | 4% | 6% | 4% |
| Patients aged 65 or over | 19% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Solihull South Central PCN is asthma (7.3% against 6.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Solihull South Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% | 4,104 |
| Depression | 18+ yrs | 8.9% | 14.3% | 2,162 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,003 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,110 |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% | 782 |
| Cancer | All ages | 3.2% | 3.8% | 982 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 822 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 649 |
| COPD | All ages | 1.7% | 1.9% | 535 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 535 |
| Serious mental illness | All ages | 0.9% | 1.0% | 287 |
| Heart failure | All ages | 0.8% | 1.1% | 254 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 196 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 191 |
| Dementia | All ages | 0.7% | 0.8% | 222 |
| Learning disability | All ages | 0.6% | 0.6% | 195 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 66 |
| Palliative care | All ages | 0.4% | 0.6% | 124 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 110 |
- Community Care Hall Green PCN (3 practices)
- North Solihull PCN (5 practices)
- Sheldon PCN (5 practices)
- Solihull Rural PCN (4 practices)
Which practices are in Solihull South Central PCN?
Grafton Road Surgery, Hobs Moat Medical Centre, Richmond Medical Centre and St Margarets Medical Practice.
How do patients rate Solihull South Central PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Solihull South Central PCN cover?
30,910 registered patients across 4 practices in September 2026.
How many patients per GP does Solihull South Central PCN have?
2,069 per full-time-equivalent qualified GP, against 2,171 across England.