Severn Health PCN: primary care network practices and patient survey
Severn Health PCN is a primary care network of 4 GP practices with 38,645 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,225 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Severn Health PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Five Valleys Medical Centre to 94% at Dr Esmail Esmailji, with a median of 87% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Dr Esmail Esmailji has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Esmail Esmailji | 3,808 | 94% | 94% | Good | 2,380 |
| Price's Mill Surgery | 8,943 | 91% | 83% | Good | 1,618 |
| Regent Street Surgery | 11,564 | 83% | 78% | Good | 4,251 |
| Five Valleys Medical Centre | 14,330 | 77% | 46% | Good | 1,906 |
Results for the network as a whole, from 427 responses, against Gloucestershire and England.
| Survey question | Severn Health PCN | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 68% | 62% | 57% |
| Easy to contact via the website | 64% | 60% | 58% |
| Easy to contact via the NHS App | 48% | 56% | 54% |
| Reception team helpful | 92% | 89% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 70% | 66% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 93% | 89% | 86% |
| Confidence and trust in the clinician | 98% | 95% | 93% |
| Needs met | 95% | 93% | 90% |
There are 2,225 registered patients per full-time-equivalent qualified GP in Severn Health PCN, close to England's 2,171 and Gloucestershire's 1,949. Practices recorded 692 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Severn Health PCN | Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 2,225 | 1,949 | 2,171 |
| Appointments per 1,000 patients a month | 692 | 574 | 510 |
| Face-to-face appointments | 56% | 64% | 63% |
| Same day as booked | 44% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 24% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Severn Health PCN is learning disability (0.9% against 0.6%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Severn Health PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% | 7,183 |
| Depression | 18+ yrs | 11.7% | 14.3% | 3,733 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 2,557 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,677 |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% | 2,161 |
| Cancer | All ages | 4.6% | 3.8% | 1,806 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,365 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,155 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 837 |
| COPD | All ages | 1.9% | 1.9% | 747 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 250 |
| Dementia | All ages | 1.1% | 0.8% | 441 |
| Heart failure | All ages | 1.1% | 1.1% | 428 |
| Serious mental illness | All ages | 1.0% | 1.0% | 406 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 301 |
| Learning disability | All ages | 0.9% | 0.6% | 356 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 287 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 199 |
| Palliative care | All ages | 0.4% | 0.6% | 164 |
- Berkeley Vale PCN (4 practices)
- Cheltenham Central PCN (5 practices)
- Hadwen Quedgeley PCN (2 practices)
- North & South Gloucester (NSG) PCN (5 practices)
- South Cotswolds PCN (5 practices)
- St Paul's PCN (4 practices)
- Stroud Cotswold PCN (5 practices)
- West Forest of Dean PCN (4 practices)
Which practices are in Severn Health PCN?
Dr Esmail Esmailji, Five Valleys Medical Centre, Price's Mill Surgery and Regent Street Surgery.
How do patients rate Severn Health PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Severn Health PCN cover?
38,645 registered patients across 4 practices in September 2026.
How many patients per GP does Severn Health PCN have?
2,225 per full-time-equivalent qualified GP, against 2,171 across England.