Dr Esmail Esmailji, Stonehouse: patient reviews and CQC rating
Dr Esmail Esmailji is a GP practice in Stonehouse with 3,808 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 1.6 full-time-equivalent qualified GPs, or 2,380 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Esmail Esmailji
Its best result against England is the share who found it easy to get through to the practice by phone: 94%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
94% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (81%). 80 patients answered the survey (response rate 30%).
| Survey question | Dr Esmail Esmailji | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 94% | 81% | 77% |
| Easy to contact by phone | 94% | 62% | 57% |
| Easy to contact via the website | 89% | 60% | 58% |
| Easy to contact via the NHS App | 76% | 56% | 54% |
| Reception team helpful | 99% | 89% | 85% |
| Last contact good | 93% | 76% | 73% |
| Wait for appointment about right | 93% | 66% | 69% |
| Listened to well | 96% | 90% | 87% |
| Treated with care and concern | 95% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 95% | 93% |
| Needs met | 96% | 93% | 90% |
In the Friends and Family Test for July 2026, 97% of 123 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Esmail Esmailji is Good, published in June 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,808 patients were registered at Dr Esmail Esmailji in September 2026, up 6.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,380 patients per GP, close to the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 3,037 appointments a month, or 798 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 44% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
15% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Dr Esmail Esmailji | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 798 | 574 | 510 |
| Face to face | 70% | 64% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 5% | 11% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.1% against 0.8%), chronic kidney disease (9.6% against 4.6%) and a learning disability (1.2% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), heart failure (0.5% against 1.1%) and depression (8.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.6% | 4.6% |
| Depression | 18+ yrs | 8.6% | 14.3% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Dementia | All ages | 2.1% | 0.8% |
| COPD | All ages | 1.4% | 1.9% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
Dr Esmail Esmailji, High Street, Stonehouse, GL10 2NG. Phone: 01453 823144.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Regent Street Surgery | 0.0 km | 83% |
| Beeches Green Surgery | 4.3 km | 96% |
| Rowcroft Medical Centre | 4.4 km | 89% |
| Five Valleys Medical Centre | 4.4 km | 77% |
| Price's Mill Surgery | 7.1 km | 91% |
- Five Valleys Medical Centre (77% overall experience good)
- Price's Mill Surgery (91% overall experience good)
- Regent Street Surgery (83% overall experience good)
How do patients rate Dr Esmail Esmailji?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Dr Esmail Esmailji as good, above the England figure of 77%. 94% found it easy to get through by phone.
How many patients are registered at Dr Esmail Esmailji?
3,808 patients were registered in September 2026, up 6.6% on a year earlier.
What is Dr Esmail Esmailji's CQC rating?
Good overall, published in June 2017.
How many GPs does Dr Esmail Esmailji have?
1.6 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,380 patients per GP against 2,171 across England.
Are appointments at Dr Esmail Esmailji face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Esmail Esmailji's phone number?
01453 823144.