Rowcroft Medical Centre, Stroud: patient reviews and CQC rating
Rowcroft Medical Centre is a GP practice in Stroud with 12,351 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,206 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rowcroft Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 44%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 5th of the 7 practices in Stroud with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (85%). 109 patients answered the survey (response rate 36%).
| Survey question | Rowcroft Medical Centre | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 89% | 81% | 77% |
| Easy to contact by phone | 82% | 62% | 57% |
| Easy to contact via the website | 66% | 60% | 58% |
| Easy to contact via the NHS App | 44% | 56% | 54% |
| Reception team helpful | 95% | 89% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 65% | 66% | 69% |
| Listened to well | 93% | 90% | 87% |
| Treated with care and concern | 93% | 89% | 86% |
| Confidence and trust in the clinician | 93% | 95% | 93% |
| Needs met | 94% | 93% | 90% |
In the Friends and Family Test for July 2026, 91% of 309 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rowcroft Medical Centre is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,351 patients were registered at Rowcroft Medical Centre in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,206 patients per GP, close to the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 1.7 nurses and 6.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 8.3 |
| August 2024 | 6.9 | 7.8 |
| August 2025 | 6.9 | 6.9 |
| August 2026 | 5.6 | 6.5 |
From June 2026 to August 2026 the practice recorded 6,110 appointments a month, or 495 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 52% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Rowcroft Medical Centre | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 495 | 574 | 510 |
| Face to face | 69% | 64% | 63% |
| Same day as booked | 52% | 42% | 45% |
| More than 28 days after booking | 18% | 11% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and depression (9.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 4.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.5% | 74.9% |
Rowcroft Medical Centre, Rowcroft Retreat, Stroud, GL5 3BE. Phone: 01453 764471. Website: www.glosgps.nhs.uk/en/Rowcroft-Home-Page.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Five Valleys Medical Centre | 0.1 km | 77% |
| Beeches Green Surgery | 0.2 km | 96% |
| Frithwood Surgery | 4.3 km | 96% |
| Regent Street Surgery | 4.4 km | 83% |
| Dr Esmail Esmailji | 4.4 km | 94% |
- Beeches Green Surgery (96% overall experience good)
- Frithwood Surgery (96% overall experience good)
- Minchinhampton Surgery (89% overall experience good)
- Painswick Surgery (84% overall experience good)
How do patients rate Rowcroft Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Rowcroft Medical Centre as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Rowcroft Medical Centre?
12,351 patients were registered in September 2026, down 0.4% on a year earlier.
What is Rowcroft Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Rowcroft Medical Centre have?
5.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,206 patients per GP against 2,171 across England.
Are appointments at Rowcroft Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rowcroft Medical Centre's phone number?
01453 764471.