Frithwood Surgery, Stroud: patient reviews and CQC rating
Frithwood Surgery is a GP practice in Stroud with 6,852 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.4 full-time-equivalent qualified GPs, or 2,000 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Frithwood Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 97%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 7 practices in Stroud with 50 or more responses. 97% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (91%). 127 patients answered the survey (response rate 44%).
| Survey question | Frithwood Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 96% | 81% | 77% |
| Easy to contact by phone | 97% | 62% | 57% |
| Easy to contact via the website | 65% | 60% | 58% |
| Easy to contact via the NHS App | 76% | 56% | 54% |
| Reception team helpful | 97% | 89% | 85% |
| Last contact good | 97% | 76% | 73% |
| Wait for appointment about right | 91% | 66% | 69% |
| Listened to well | 99% | 90% | 87% |
| Treated with care and concern | 95% | 89% | 86% |
| Confidence and trust in the clinician | 100% | 95% | 93% |
| Needs met | 98% | 93% | 90% |
CQC's overall rating for Frithwood Surgery is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,852 patients were registered at Frithwood Surgery in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,000 patients per GP, close to the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.0 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 7.2 |
| August 2024 | 3.9 | 6.7 |
| August 2025 | 3.9 | 6.5 |
| August 2026 | 3.4 | 5.3 |
From June 2026 to August 2026 the practice recorded 3,131 appointments a month, or 457 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Frithwood Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 574 | 510 |
| Face to face | 78% | 64% | 63% |
| Same day as booked | 31% | 42% | 45% |
| More than 28 days after booking | 4% | 11% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.5% against 3.8%), atrial fibrillation (3.0% against 2.2%) and coronary heart disease (3.8% against 3.0%). It has a lower share for serious mental illness (0.5% against 1.0%), diabetes (6.0% against 7.9%) and depression (10.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 8.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 5.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.9% | 74.9% |
Frithwood Surgery, 45 Tanglewood Way, Bussage, Stroud, GL6 8DE. Phone: 01453 882868. Website: www.frithwoodsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Minchinhampton Surgery | 2.4 km | 89% |
| Five Valleys Medical Centre | 4.3 km | 77% |
| Rowcroft Medical Centre | 4.3 km | 89% |
| Beeches Green Surgery | 4.4 km | 96% |
| Price's Mill Surgery | 5.9 km | 91% |
- Beeches Green Surgery (96% overall experience good)
- Minchinhampton Surgery (89% overall experience good)
- Painswick Surgery (84% overall experience good)
- Rowcroft Medical Centre (89% overall experience good)
How do patients rate Frithwood Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Frithwood Surgery as good, above the England figure of 77%. 97% found it easy to get through by phone.
How many patients are registered at Frithwood Surgery?
6,852 patients were registered in September 2026, down 0.2% on a year earlier.
What is Frithwood Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Frithwood Surgery have?
3.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,000 patients per GP against 2,171 across England.
Are appointments at Frithwood Surgery face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Frithwood Surgery's phone number?
01453 882868.