Painswick Surgery, Stroud: patient reviews and CQC rating
Painswick Surgery is a GP practice in Stroud with 4,626 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.8 full-time-equivalent qualified GPs, or 1,217 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Painswick Surgery
Its best result against England is the share who said the healthcare professional was good at listening to them: 97%, above the England figure of 87%. Its weakest is the share who found it easy to contact the practice using the NHS App: 51%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 7 practices in Stroud with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 127 patients answered the survey (response rate 49%).
| Survey question | Painswick Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 66% | 60% | 58% |
| Easy to contact via the NHS App | 51% | 56% | 54% |
| Reception team helpful | 82% | 89% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 71% | 66% | 69% |
| Listened to well | 97% | 90% | 87% |
| Treated with care and concern | 91% | 89% | 86% |
| Confidence and trust in the clinician | 93% | 95% | 93% |
| Needs met | 97% | 93% | 90% |
In the Friends and Family Test for July 2026, 96% of 135 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Painswick Surgery is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,626 patients were registered at Painswick Surgery in September 2026, down 0.8% on a year earlier (England: down 1.1%).
37% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,217 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.2 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.9 |
| August 2024 | 3.8 | 5.6 |
| August 2025 | 3.8 | 4.9 |
| August 2026 | 3.8 | 5.5 |
From June 2026 to August 2026 the practice recorded 3,053 appointments a month, or 660 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Painswick Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 660 | 574 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 9% | 11% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.9% against 2.2%), palliative or supportive care needs (1.2% against 0.6%) and cancer (7.9% against 3.8%). It has a lower share for diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.1 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Cancer | All ages | 7.9% | 3.8% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Atrial fibrillation | All ages | 4.9% | 2.2% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Dementia | All ages | 1.6% | 0.8% |
| COPD | All ages | 1.3% | 1.9% |
| Palliative care | All ages | 1.2% | 0.6% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 36.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Painswick Surgery, Gyde Road, Painswick, Stroud, GL6 6RD. Phone: 01452 812545. Website: www.painswicksurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beeches Green Surgery | 5.2 km | 96% |
| Five Valleys Medical Centre | 5.3 km | 77% |
| Rowcroft Medical Centre | 5.3 km | 89% |
| Hadwen Health | 5.7 km | 76% |
| Brockworth Surgery | 6.5 km | 85% |
- Beeches Green Surgery (96% overall experience good)
- Frithwood Surgery (96% overall experience good)
- Minchinhampton Surgery (89% overall experience good)
- Rowcroft Medical Centre (89% overall experience good)
How do patients rate Painswick Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Painswick Surgery as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Painswick Surgery?
4,626 patients were registered in September 2026, down 0.8% on a year earlier.
What is Painswick Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does Painswick Surgery have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,217 patients per GP against 2,171 across England.
Are appointments at Painswick Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Painswick Surgery's phone number?
01452 812545.