Lancaster PCN: primary care network practices and patient survey
Lancaster PCN is a primary care network of 2 GP practices with 78,092 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England. Its practices have 2,024 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Lancaster PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Queen Square Medical Practice to 83% at Lancaster Medical Practice, with a median of 79% (England: 77%). None differs from England by more than the survey's margin of error. Queen Square Medical Practice has the highest share finding it easy to get through by phone (55%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Lancaster Medical Practice | 62,739 | 83% | 51% | Outstanding | 2,157 |
| Queen Square Medical Practice | 15,353 | 75% | 55% | Good | 1,617 |
Results for the network as a whole, from 236 responses, against Lancashire and South Cumbria and England.
| Survey question | Lancaster PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 52% | 61% | 57% |
| Easy to contact via the website | 66% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 57% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 75% | 74% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 2,024 registered patients per full-time-equivalent qualified GP in Lancaster PCN, close to England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 428 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Lancaster PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,024 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 428 | 471 | 510 |
| Face-to-face appointments | 73% | 70% | 63% |
| Same day as booked | 45% | 42% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 16% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Lancaster PCN is peripheral arterial disease (0.7% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Lancaster PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.3% | 14.3% | 11,206 |
| High blood pressure | All ages | 12.0% | 15.2% | 9,804 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 4,809 |
| Diabetes | 17+ yrs | 5.7% | 7.9% | 3,949 |
| Cancer | All ages | 3.2% | 3.8% | 2,587 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 2,083 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 2,129 |
| Atrial fibrillation | All ages | 1.9% | 2.2% | 1,552 |
| COPD | All ages | 1.8% | 1.9% | 1,483 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 1,419 |
| Serious mental illness | All ages | 1.1% | 1.0% | 856 |
| Heart failure | All ages | 1.0% | 1.1% | 779 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 535 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 588 |
| Dementia | All ages | 0.7% | 0.8% | 556 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 459 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 129 |
| Palliative care | All ages | 0.5% | 0.6% | 382 |
| Learning disability | All ages | 0.4% | 0.6% | 325 |
- Barrow Together PCN (8 practices)
- Burnley East PCN (6 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Preston North & East PCN (8 practices)
- Western Dales PCN (3 practices)
Which practices are in Lancaster PCN?
Lancaster Medical Practice and Queen Square Medical Practice.
How do patients rate Lancaster PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Lancaster PCN cover?
78,092 registered patients across 2 practices in September 2026.
How many patients per GP does Lancaster PCN have?
2,024 per full-time-equivalent qualified GP, against 2,171 across England.