Horwich Network PCN: primary care network practices and patient survey
Horwich Network PCN is a primary care network of 3 GP practices with 42,123 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,176 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Horwich Network PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Kildonan House to 89% at The Horwich Health & Wellbeing Hub, with a median of 71% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Horwich Health & Wellbeing Hub has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Horwich Health & Wellbeing Hub | 11,600 | 89% | 73% | – | 3,042 |
| Bolton Community Practice CIC | 15,953 | 71% | 52% | Good | 1,786 |
| Kildonan House | 14,570 | 71% | 64% | Good | 2,203 |
Results for the network as a whole, from 335 responses, against Greater Manchester and England.
| Survey question | Horwich Network PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 62% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 41% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
There are 2,176 registered patients per full-time-equivalent qualified GP in Horwich Network PCN, close to England's 2,171 and Greater Manchester's 2,055. Practices recorded 502 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | Horwich Network PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 2,176 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 502 | 445 | 510 |
| Face-to-face appointments | 65% | 66% | 63% |
| Same day as booked | 42% | 44% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 18% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in Horwich Network PCN is palliative care (1.1% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Horwich Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% | 5,800 |
| High blood pressure | All ages | 16.3% | 15.2% | 6,722 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 2,881 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,782 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 1,773 |
| Cancer | All ages | 3.6% | 3.8% | 1,471 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,130 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 877 |
| COPD | All ages | 1.9% | 1.9% | 795 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 750 |
| Serious mental illness | All ages | 1.1% | 1.0% | 472 |
| Heart failure | All ages | 1.1% | 1.1% | 463 |
| Palliative care | All ages | 1.1% | 0.6% | 447 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 287 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 279 |
| Dementia | All ages | 0.8% | 0.8% | 317 |
| Learning disability | All ages | 0.6% | 0.6% | 252 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 80 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 207 |
- Bolton Central PCN (13 practices)
- Breightmet & Little Lever PCN (6 practices)
- Chorley Roads Network PCN (5 practices)
- Farnworth & Kearsley PCN (4 practices)
- Hwl Network PCN (6 practices)
- Rumworth PCN (4 practices)
- Turton PCN (6 practices)
- Westhoughton Network PCN (2 practices)
Which practices are in Horwich Network PCN?
Bolton Community Practice CIC, Kildonan House and The Horwich Health & Wellbeing Hub.
How do patients rate Horwich Network PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Horwich Network PCN cover?
42,123 registered patients across 3 practices in September 2026.
How many patients per GP does Horwich Network PCN have?
2,176 per full-time-equivalent qualified GP, against 2,171 across England.