Chorley Roads Network PCN: primary care network practices and patient survey
Chorley Roads Network PCN is a primary care network of 5 GP practices with 32,921 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,230 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Chorley Roads Network PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Dr Karim & Dr James-Authe to 86% at Cornerstone Surgery, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Cornerstone Surgery has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Cornerstone Surgery | 4,147 | 86% | 74% | Good | 3,617 |
| Spring House Surgery | 6,475 | 81% | 64% | Good | 1,722 |
| Heaton Medical Centre | 10,611 | 79% | 58% | Good | 1,975 |
| Dalefield Surgery | 7,764 | 78% | 48% | Good | 3,131 |
| Dr Karim & Dr James-Authe | 3,924 | 75% | 71% | Good | 1,962 |
Results for the network as a whole, from 542 responses, against Greater Manchester and England.
| Survey question | Chorley Roads Network PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 60% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 59% | 58% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,230 registered patients per full-time-equivalent qualified GP in Chorley Roads Network PCN, close to England's 2,171 and Greater Manchester's 2,055. Practices recorded 456 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Chorley Roads Network PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 2,230 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 456 | 445 | 510 |
| Face-to-face appointments | 66% | 66% | 63% |
| Same day as booked | 36% | 44% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 19% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in Chorley Roads Network PCN is palliative care (0.7% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Chorley Roads Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.9% | 14.3% | 4,166 |
| High blood pressure | All ages | 14.4% | 15.2% | 4,848 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 2,325 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 2,187 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 1,541 |
| Cancer | All ages | 3.5% | 3.8% | 1,172 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 983 |
| COPD | All ages | 2.2% | 1.9% | 739 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 670 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 656 |
| Serious mental illness | All ages | 1.1% | 1.0% | 359 |
| Heart failure | All ages | 0.9% | 1.1% | 287 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 215 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 208 |
| Dementia | All ages | 0.8% | 0.8% | 262 |
| Palliative care | All ages | 0.7% | 0.6% | 247 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 74 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 185 |
| Learning disability | All ages | 0.5% | 0.6% | 152 |
- Bolton Central PCN (13 practices)
- Breightmet & Little Lever PCN (6 practices)
- Farnworth & Kearsley PCN (4 practices)
- Horwich Network PCN (3 practices)
- Hwl Network PCN (6 practices)
- Rumworth PCN (4 practices)
- Turton PCN (6 practices)
- Westhoughton Network PCN (2 practices)
Which practices are in Chorley Roads Network PCN?
Cornerstone Surgery, Dalefield Surgery, Dr Karim & Dr James-Authe, Heaton Medical Centre and Spring House Surgery.
How do patients rate Chorley Roads Network PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Chorley Roads Network PCN cover?
32,921 registered patients across 5 practices in September 2026.
How many patients per GP does Chorley Roads Network PCN have?
2,230 per full-time-equivalent qualified GP, against 2,171 across England.