Dr Karim & Dr James-Authe, Bolton: patient reviews and CQC rating
Dr Karim & Dr James-Authe is a GP practice in Bolton with 3,924 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 2.0 full-time-equivalent qualified GPs, or 1,962 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Karim & Dr James-Authe
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 75%, below the England figure of 85%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 33rd of the 48 practices in Bolton with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (77%). 109 patients answered the survey (response rate 17%).
| Survey question | Dr Karim & Dr James-Authe | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 71% | 63% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 71% | 58% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 84% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 80 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Karim & Dr James-Authe is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,924 patients were registered at Dr Karim & Dr James-Authe in September 2026, down 2.8% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,962 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.4 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,696 appointments a month, or 432 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 27% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Karim & Dr James-Authe | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 432 | 445 | 510 |
| Face to face | 66% | 66% | 63% |
| Same day as booked | 27% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.7% against 7.9%) and serious mental illness (1.6% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), depression (5.6% against 14.3%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 38.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 75.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.7% | 7.9% |
| High blood pressure | All ages | 9.8% | 15.2% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Depression | 18+ yrs | 5.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Dr Karim & Dr James-Authe, 46 Wyresdale Road, Bolton, BL1 4DN. Phone: 01204 494133. Website: www.ehealthservice.co.uk/bolton/singh.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dalefield Surgery | 0.7 km | 78% |
| Cornerstone Surgery | 0.8 km | 86% |
| Dr S Naseef | 1.1 km | 93% |
| Al-Fal Medical Group - Pikes Lane Medical Centre | 1.1 km | 61% |
| Dr Mirza and Partners | 1.1 km | 87% |
- Cornerstone Surgery (86% overall experience good)
- Dalefield Surgery (78% overall experience good)
- Heaton Medical Centre (79% overall experience good)
- Spring House Surgery (81% overall experience good)
How do patients rate Dr Karim & Dr James-Authe?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Dr Karim & Dr James-Authe as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Dr Karim & Dr James-Authe?
3,924 patients were registered in September 2026, down 2.8% on a year earlier.
What is Dr Karim & Dr James-Authe's CQC rating?
Good overall, published in November 2017.
How many GPs does Dr Karim & Dr James-Authe have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,962 patients per GP against 2,171 across England.
Are appointments at Dr Karim & Dr James-Authe face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Karim & Dr James-Authe's phone number?
01204 494133.