Dene and Stour Valleys PCN: primary care network practices and patient survey
Dene and Stour Valleys PCN is a primary care network of 3 GP practices with 32,482 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,803 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Dene and Stour Valleys PCN with survey results, the share of patients describing their overall experience as good ranges from 84% at Meon Medical Centre to 89% at Hastings House Medical Centre, with a median of 87% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Shipston Medical Centre has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hastings House Medical Centre | 13,371 | 89% | 74% | – | 1,674 |
| Shipston Medical Centre | 11,869 | 87% | 80% | Outstanding | 1,658 |
| Meon Medical Centre | 7,242 | 84% | 78% | Good | 2,526 |
Results for the network as a whole, from 356 responses, against Coventry and Warwickshire and England.
| Survey question | Dene and Stour Valleys PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 77% | 64% | 57% |
| Easy to contact via the website | 79% | 62% | 58% |
| Easy to contact via the NHS App | 68% | 60% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 88% | 77% | 73% |
| Wait for appointment about right | 87% | 78% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
There are 1,803 registered patients per full-time-equivalent qualified GP in Dene and Stour Valleys PCN, fewer than England's 2,171 and Coventry and Warwickshire's 2,112. Practices recorded 669 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Dene and Stour Valleys PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,803 | 2,112 | 2,171 |
| Appointments per 1,000 patients a month | 669 | 486 | 510 |
| Face-to-face appointments | 50% | 54% | 63% |
| Same day as booked | 52% | 54% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 26% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Dene and Stour Valleys PCN is osteoporosis (2.8% against 1.2%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | Dene and Stour Valleys PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% | 5,862 |
| Depression | 18+ yrs | 17.9% | 14.3% | 4,690 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 2,312 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 1,811 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 1,743 |
| Cancer | All ages | 5.7% | 3.8% | 1,836 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,075 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,036 |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% | 426 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 855 |
| COPD | All ages | 1.7% | 1.9% | 548 |
| Heart failure | All ages | 1.7% | 1.1% | 530 |
| Palliative care | All ages | 1.1% | 0.6% | 361 |
| Dementia | All ages | 1.0% | 0.8% | 326 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 239 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 206 |
| Serious mental illness | All ages | 0.8% | 1.0% | 247 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 168 |
| Learning disability | All ages | 0.4% | 0.6% | 118 |
- Arden PCN (7 practices)
- Kenilworth and Warwick PCN (5 practices)
- North Arden PCN (3 practices)
- Nuneaton & Bedworth PCN (11 practices)
- Rugby PCN (12 practices)
- Stratford Central PCN (3 practices)
- Warwickshire East PCN (5 practices)
- Warwickshire Rural PCN (5 practices)
Which practices are in Dene and Stour Valleys PCN?
Hastings House Medical Centre, Meon Medical Centre and Shipston Medical Centre.
How do patients rate Dene and Stour Valleys PCN?
87% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Dene and Stour Valleys PCN cover?
32,482 registered patients across 3 practices in September 2026.
How many patients per GP does Dene and Stour Valleys PCN have?
1,803 per full-time-equivalent qualified GP, against 2,171 across England.