Shipston Medical Centre, Shipston On Stour: patient reviews and CQC rating
Shipston Medical Centre is a GP practice in Shipston On Stour with 11,869 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2016. It has 7.2 full-time-equivalent qualified GPs, or 1,658 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shipston Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
80% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 110 patients answered the survey (response rate 41%).
| Survey question | Shipston Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 80% | 64% | 57% |
| Easy to contact via the website | 83% | 62% | 58% |
| Easy to contact via the NHS App | 71% | 60% | 54% |
| Reception team helpful | 96% | 88% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 88% | 78% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 106 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Shipston Medical Centre is Outstanding, published in May 2016. 2 key questions are rated differently: Safe Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
11,869 patients were registered at Shipston Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 1,658 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 5.8 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.8 | 13.4 |
| August 2024 | 9.3 | 13.8 |
| August 2025 | 8.4 | 11.0 |
| August 2026 | 7.2 | 10.8 |
From June 2026 to August 2026 the practice recorded 6,724 appointments a month, or 567 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Shipston Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 567 | 486 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 43% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.0% against 1.2%), heart failure (2.4% against 1.1%) and palliative or supportive care needs (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 17.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 6.6% | 3.8% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| Heart failure | All ages | 2.4% | 1.1% |
| COPD | All ages | 1.8% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.3% | 74.9% |
Shipston Medical Centre, The Medical Centre, Badgers Cres, Stratford Road, Shipston On Stour, CV36 4BQ. Phone: 01608 661845. Website: www.shipstonmc.warwickshire.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Meon Medical Centre | 10.1 km | 84% |
| Sibford Surgery | 10.4 km | 96% |
| Mann Cottage Surgery | 10.9 km | 95% |
| The White House Surgery | 10.9 km | 93% |
| Campden Surgery | 11.0 km | 74% |
- Hastings House Medical Centre (89% overall experience good)
- Meon Medical Centre (84% overall experience good)
How do patients rate Shipston Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Shipston Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Shipston Medical Centre?
11,869 patients were registered in September 2026, down 1.3% on a year earlier.
What is Shipston Medical Centre's CQC rating?
Outstanding overall, published in May 2016.
How many GPs does Shipston Medical Centre have?
7.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,658 patients per GP against 2,171 across England.
Are appointments at Shipston Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shipston Medical Centre's phone number?
01608 661845.