Shipston Medical Centre, Shipston On Stour: patient reviews and CQC rating

Shipston Medical Centre is a GP practice in Shipston On Stour with 11,869 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2016. It has 7.2 full-time-equivalent qualified GPs, or 1,658 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Shipston Medical Centre

Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.

80% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 110 patients answered the survey (response rate 41%).

Survey questionShipston Medical CentreCoventry and WarwickshireEngland
Overall experience good87%81%77%
Easy to contact by phone80%64%57%
Easy to contact via the website83%62%58%
Easy to contact via the NHS App71%60%54%
Reception team helpful96%88%85%
Last contact good89%77%73%
Wait for appointment about right88%78%69%
Listened to well90%88%87%
Treated with care and concern90%87%86%
Confidence and trust in the clinician96%94%93%
Needs met96%91%90%

In the Friends and Family Test for July 2026, 86% of 106 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Shipston Medical Centre is Outstanding, published in May 2016. 2 key questions are rated differently: Safe Good and Effective Good.

Key questionRating
SafeGood
Well-ledOutstanding
CaringOutstanding
ResponsiveOutstanding
EffectiveGood

11,869 patients were registered at Shipston Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).

30% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 1,658 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 5.8 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20238.813.4
August 20249.313.8
August 20258.411.0
August 20267.210.8

From June 2026 to August 2026 the practice recorded 6,724 appointments a month, or 567 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureShipston Medical CentreCoventry and WarwickshireEngland
Appointments per 1,000 patients a month567486510
Face to face59%54%63%
Same day as booked43%54%45%
More than 28 days after booking1%2%5%
Did not attend4%5%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.0% against 1.2%), heart failure (2.4% against 1.1%) and palliative or supportive care needs (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.3 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages19.5%15.2%
Depression18+ yrs17.1%14.3%
Chronic kidney disease18+ yrs7.3%4.6%
Asthma6+ yrs7.0%6.6%
Diabetes17+ yrs7.0%7.9%
CancerAll ages6.6%3.8%
Atrial fibrillationAll ages3.8%2.2%
Coronary heart diseaseAll ages3.7%3.0%
Stroke and TIAAll ages3.1%1.9%
Osteoporosis50+ yrs3.0%1.2%
Heart failureAll ages2.4%1.1%
COPDAll ages1.8%1.9%
Palliative careAll ages1.1%0.6%
DementiaAll ages1.0%0.8%
Rheumatoid arthritis16+ yrs0.9%0.8%
Serious mental illnessAll ages0.9%1.0%
Epilepsy18+ yrs0.8%0.8%
Peripheral arterial diseaseAll ages0.6%0.6%
Learning disabilityAll ages0.5%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2578.7%72.9%
Breast cancer screening (women aged 53 to 70)2024/2575.1%72.2%
Cervical screening (women aged 25 to 49)2023/2475.7%67.5%
Cervical screening (women aged 50 to 64)2023/2474.3%74.9%

65% of the practice's patients live in the CV36 postcode district, followed by CV37 (16%), OX15 (11%) and CV35 (3%). 95% live in Stratford-on-Avon, the council area the practice is in.

Postcode districtRegistered patientsShare
CV367,77065%
CV371,92016%
OX151,30611%
CV353363%
GL553053%
GL562022%

Shipston Medical Centre, The Medical Centre, Badgers Cres, Stratford Road, Shipston On Stour, CV36 4BQ. Phone: 01608 661845. Website: www.shipstonmc.warwickshire.nhs.uk.

Nearby practiceDistanceOverall experience good
Meon Medical Centre10.1 km84%
Sibford Surgery10.4 km96%
Mann Cottage Surgery10.9 km95%
The White House Surgery10.9 km93%
Campden Surgery11.0 km74%

How do patients rate Shipston Medical Centre?

In the 2026 GP Patient Survey, 87% of patients described their overall experience of Shipston Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.

How many patients are registered at Shipston Medical Centre?

11,869 patients were registered in September 2026, down 1.3% on a year earlier.

What is Shipston Medical Centre's CQC rating?

Outstanding overall, published in May 2016.

How many GPs does Shipston Medical Centre have?

7.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,658 patients per GP against 2,171 across England.

Are appointments at Shipston Medical Centre face to face?

59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Shipston Medical Centre's phone number?

01608 661845.

Cite this page

<a href="https://localgps.co.uk/shipston-on-stour/shipston-medical-centre">https://localgps.co.uk/shipston-on-stour/shipston-medical-centre</a>