The White House Surgery, Moreton In Marsh: patient reviews and CQC rating
The White House Surgery is a GP practice in Moreton In Marsh with 5,089 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 3.4 full-time-equivalent qualified GPs, or 1,503 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The White House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
83% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (95%). 109 patients answered the survey (response rate 37%).
| Survey question | The White House Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 93% | 81% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 86% | 60% | 58% |
| Easy to contact via the NHS App | 84% | 56% | 54% |
| Reception team helpful | 96% | 89% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 80% | 66% | 69% |
| Listened to well | 98% | 90% | 87% |
| Treated with care and concern | 100% | 89% | 86% |
| Confidence and trust in the clinician | 100% | 95% | 93% |
| Needs met | 99% | 93% | 90% |
In the Friends and Family Test for July 2026, 97% of 275 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The White House Surgery is Good, published in November 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,089 patients were registered at The White House Surgery in September 2026, down 0.9% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,503 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 1.4 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 4,107 appointments a month, or 807 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 51% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The White House Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 807 | 574 | 510 |
| Face to face | 47% | 64% | 63% |
| Same day as booked | 51% | 42% | 45% |
| More than 28 days after booking | 3% | 11% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.3% against 0.6%), COPD (2.8% against 1.9%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for osteoporosis (0.3% against 1.2%), depression (7.4% against 14.3%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Palliative care | All ages | 2.3% | 0.6% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
The White House Surgery, Stow Road, Moreton In Marsh, GL56 0DS. Phone: 01608 650317. Website: www.whitehousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mann Cottage Surgery | 0.0 km | 95% |
| Stow Surgery | 6.3 km | 88% |
| Campden Surgery | 9.2 km | 74% |
| Shipston Medical Centre | 10.9 km | 87% |
| Cotswold Medical Practice | 11.3 km | 86% |
- Campden Surgery (74% overall experience good)
- Cotswold Medical Practice (86% overall experience good)
- Mann Cottage Surgery (95% overall experience good)
- Stow Surgery (88% overall experience good)
How do patients rate The White House Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The White House Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at The White House Surgery?
5,089 patients were registered in September 2026, down 0.9% on a year earlier.
What is The White House Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does The White House Surgery have?
3.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,503 patients per GP against 2,171 across England.
Are appointments at The White House Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The White House Surgery's phone number?
01608 650317.