Stow Surgery, Gloucestershire: patient reviews and CQC rating
Stow Surgery is a GP practice in Gloucestershire with 5,831 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 3.0 full-time-equivalent qualified GPs, or 1,935 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stow Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 59%, below the England figure of 69%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (89%). 99 patients answered the survey (response rate 37%).
| Survey question | Stow Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 71% | 60% | 58% |
| Easy to contact via the NHS App | 71% | 56% | 54% |
| Reception team helpful | 91% | 89% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 59% | 66% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 91% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 95% | 93% |
| Needs met | 92% | 93% | 90% |
In the Friends and Family Test for July 2026, 97% of 271 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stow Surgery is Good, published in March 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,831 patients were registered at Stow Surgery in September 2026, up 1.1% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,935 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.6 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 3.7 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.9 | 4.0 |
| August 2026 | 3.0 | 4.9 |
From June 2026 to August 2026 the practice recorded 3,790 appointments a month, or 650 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 35% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stow Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 650 | 574 | 510 |
| Face to face | 52% | 64% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 15% | 11% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), atrial fibrillation (4.2% against 2.2%) and dementia (1.3% against 0.8%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Palliative care | All ages | 1.5% | 0.6% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.5% | 74.9% |
Stow Surgery, Maugersbury Road, Stow on the Wold, Gloucestershire, GL54 1AX. Phone: 01451 830625. Website: www.stowsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cotswold Medical Practice | 5.4 km | 86% |
| Mann Cottage Surgery | 6.3 km | 95% |
| The White House Surgery | 6.3 km | 93% |
| Wychwood Surgery | 10.8 km | 98% |
| Chipping Norton Health Centre | 12.4 km | 77% |
- Campden Surgery (74% overall experience good)
- Cotswold Medical Practice (86% overall experience good)
- Mann Cottage Surgery (95% overall experience good)
- The White House Surgery (93% overall experience good)
How do patients rate Stow Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Stow Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Stow Surgery?
5,831 patients were registered in September 2026, up 1.1% on a year earlier.
What is Stow Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Stow Surgery have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,935 patients per GP against 2,171 across England.
Are appointments at Stow Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stow Surgery's phone number?
01451 830625.