Chipping Norton Health Centre, Chipping Norton: patient reviews and CQC rating
Chipping Norton Health Centre is a GP practice in Chipping Norton with 15,086 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 6.6 full-time-equivalent qualified GPs, or 2,288 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chipping Norton Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 43%, against 54% across England. With 102 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 2nd of the 3 practices in Chipping Norton with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 102 patients answered the survey (response rate 31%).
| Survey question | Chipping Norton Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 77% | 76% | 77% |
| Easy to contact by phone | 54% | 56% | 57% |
| Easy to contact via the website | 65% | 57% | 58% |
| Easy to contact via the NHS App | 43% | 53% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 71% | 72% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 700 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chipping Norton Health Centre is Good, published in July 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
15,086 patients were registered at Chipping Norton Health Centre in September 2026, down 1.9% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 2,288 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.9 nurses and 7.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 11.2 |
| August 2024 | 7.2 | 7.2 |
| August 2025 | 6.6 | 8.4 |
| August 2026 | 6.6 | 10.2 |
From June 2026 to August 2026 the practice recorded 9,710 appointments a month, or 644 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Chipping Norton Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 644 | 451 | 510 |
| Face to face | 50% | 60% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%), cancer (6.4% against 3.8%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Chipping Norton Health Centre, Russell Way, Chipping Norton, OX7 5FA. Phone: 01608 642529. Website: www.chippingnortonhealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Charlbury Medical Centre | 8.7 km | 74% |
| Wychwood Surgery | 10.0 km | 98% |
| Sibford Surgery | 11.0 km | 96% |
| Mann Cottage Surgery | 12.4 km | 95% |
| The White House Surgery | 12.4 km | 93% |
- Bloxham Surgery (89% overall experience good)
- Cropredy Surgery (98% overall experience good)
- Deddington Health Centre (86% overall experience good)
- Wychwood Surgery (98% overall experience good)
How do patients rate Chipping Norton Health Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Chipping Norton Health Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Chipping Norton Health Centre?
15,086 patients were registered in September 2026, down 1.9% on a year earlier.
What is Chipping Norton Health Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does Chipping Norton Health Centre have?
6.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,288 patients per GP against 2,171 across England.
Are appointments at Chipping Norton Health Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chipping Norton Health Centre's phone number?
01608 642529.