Breckland Surgeries PCN: primary care network practices and patient survey
Breckland Surgeries PCN is a primary care network of 3 GP practices with 35,430 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,513 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Breckland Surgeries PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Watton Medical Practice to 72% at School Lane Surgery, with a median of 66% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Grove Surgery has the highest share finding it easy to get through by phone (48%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| School Lane Surgery | 9,591 | 72% | 47% | Good | 1,829 |
| Grove Surgery | 11,985 | 66% | 48% | Good | 2,397 |
| Watton Medical Practice | 13,854 | 63% | 40% | Good | 3,595 |
Results for the network as a whole, from 394 responses, against Norfolk and Suffolk and England.
| Survey question | Breckland Surgeries PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 69% | 80% | 77% |
| Easy to contact by phone | 46% | 61% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | 44% | 55% | 54% |
| Reception team helpful | 79% | 88% | 85% |
| Last contact good | 59% | 76% | 73% |
| Wait for appointment about right | 71% | 74% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
There are 2,513 registered patients per full-time-equivalent qualified GP in Breckland Surgeries PCN, more than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 591 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.7% over the year (England: shrank 1.1%).
| Measure | Breckland Surgeries PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,513 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 591 | 578 | 510 |
| Face-to-face appointments | 63% | 70% | 63% |
| Same day as booked | 48% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 22% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Breckland Surgeries PCN is learning disability (0.8% against 0.6%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Breckland Surgeries PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% | 6,637 |
| Depression | 18+ yrs | 14.1% | 14.3% | 4,247 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,782 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 2,377 |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% | 1,654 |
| Cancer | All ages | 3.9% | 3.8% | 1,468 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,310 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,031 |
| COPD | All ages | 2.6% | 1.9% | 955 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 790 |
| Heart failure | All ages | 1.5% | 1.1% | 566 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 316 |
| Dementia | All ages | 0.9% | 0.8% | 339 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 274 |
| Learning disability | All ages | 0.8% | 0.6% | 310 |
| Serious mental illness | All ages | 0.8% | 1.0% | 292 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 281 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 54 |
| Palliative care | All ages | 0.3% | 0.6% | 127 |
- Ketts Oak PCN (5 practices)
- Mid Norfolk PCN (5 practices)
- South Norfolk Hip PCN (9 practices)
- Swaffham & Downham Market PCN (7 practices)
Which practices are in Breckland Surgeries PCN?
Grove Surgery, School Lane Surgery and Watton Medical Practice.
How do patients rate Breckland Surgeries PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Breckland Surgeries PCN cover?
35,430 registered patients across 3 practices in September 2026.
How many patients per GP does Breckland Surgeries PCN have?
2,513 per full-time-equivalent qualified GP, against 2,171 across England.