Alpha PCN: primary care network practices and patient survey

Alpha PCN is a primary care network of 3 GP practices with 59,425 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,419 patients per qualified GP (England: 2,171).

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

Across the 3 practices in Alpha PCN with survey results, the share of patients describing their overall experience as good ranges from 82% at Gossoms End Surgery to 94% at Rothschild House Surgery, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Manor Street Surgery has the highest share finding it easy to get through by phone (85%, England 57%).

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Rothschild House Surgery43,69894%60%Good2,513
The Manor Street Surgery12,58584%85%Good2,266
Gossoms End Surgery3,14282%74%Good1,932

Results for the network as a whole, from 335 responses, against Central East and England.

Survey questionAlpha PCNCentral EastEngland
Overall experience good91%75%77%
Easy to contact by phone66%52%57%
Easy to contact via the website69%60%58%
Easy to contact via the NHS App68%52%54%
Reception team helpful93%83%85%
Last contact good87%71%73%
Wait for appointment about right77%69%69%
Listened to well93%86%87%
Treated with care and concern94%85%86%
Confidence and trust in the clinician98%92%93%
Needs met96%89%90%

There are 2,419 registered patients per full-time-equivalent qualified GP in Alpha PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 385 appointments a month per 1,000 patients (England: 510), 86% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).

21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).

MeasureAlpha PCNCentral EastEngland
Patients per qualified GP2,4192,3482,171
Appointments per 1,000 patients a month385521510
Face-to-face appointments86%62%63%
Same day as booked39%48%45%
Did not attend3%4%4%
Patients aged 65 or over21%17%19%

Relative to England, the register furthest above England's rate at practices in Alpha PCN is palliative care (1.0% against 0.6%), and the furthest below is copd (1.2% against 1.9%).

Condition registerAge groupAlpha PCN (2024/25)EnglandPatients on register
Depression18+ yrs15.5%14.3%7,319
High blood pressureAll ages15.3%15.2%9,137
Asthma6+ yrs6.3%6.6%3,512
Diabetes17+ yrs5.4%7.9%2,583
CancerAll ages5.0%3.8%2,959
Chronic kidney disease18+ yrs4.2%4.6%1,985
Coronary heart diseaseAll ages2.7%3.0%1,609
Atrial fibrillationAll ages2.6%2.2%1,574
Stroke and TIAAll ages1.7%1.9%991
Osteoporosis50+ yrs1.2%1.2%295
COPDAll ages1.2%1.9%688
Palliative careAll ages1.0%0.6%588
Rheumatoid arthritis16+ yrs0.7%0.8%358
Heart failureAll ages0.7%1.1%433
Serious mental illnessAll ages0.7%1.0%398
DementiaAll ages0.6%0.8%375
Epilepsy18+ yrs0.6%0.8%278
Peripheral arterial diseaseAll ages0.5%0.6%283
Learning disabilityAll ages0.4%0.6%247

Which practices are in Alpha PCN?

Gossoms End Surgery, Rothschild House Surgery and The Manor Street Surgery.

How do patients rate Alpha PCN?

91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.

How many patients does Alpha PCN cover?

59,425 registered patients across 3 practices in September 2026.

How many patients per GP does Alpha PCN have?

2,419 per full-time-equivalent qualified GP, against 2,171 across England.

Related Posts

Cite this page

<a href="https://localgps.co.uk/pcn/alpha-pcn">https://localgps.co.uk/pcn/alpha-pcn</a>