Alpha PCN: primary care network practices and patient survey
Alpha PCN is a primary care network of 3 GP practices with 59,425 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,419 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Alpha PCN with survey results, the share of patients describing their overall experience as good ranges from 82% at Gossoms End Surgery to 94% at Rothschild House Surgery, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Manor Street Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rothschild House Surgery | 43,698 | 94% | 60% | Good | 2,513 |
| The Manor Street Surgery | 12,585 | 84% | 85% | Good | 2,266 |
| Gossoms End Surgery | 3,142 | 82% | 74% | Good | 1,932 |
Results for the network as a whole, from 335 responses, against Central East and England.
| Survey question | Alpha PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 91% | 75% | 77% |
| Easy to contact by phone | 66% | 52% | 57% |
| Easy to contact via the website | 69% | 60% | 58% |
| Easy to contact via the NHS App | 68% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 87% | 71% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
There are 2,419 registered patients per full-time-equivalent qualified GP in Alpha PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 385 appointments a month per 1,000 patients (England: 510), 86% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Alpha PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,419 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 385 | 521 | 510 |
| Face-to-face appointments | 86% | 62% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 21% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Alpha PCN is palliative care (1.0% against 0.6%), and the furthest below is copd (1.2% against 1.9%).
| Condition register | Age group | Alpha PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.5% | 14.3% | 7,319 |
| High blood pressure | All ages | 15.3% | 15.2% | 9,137 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 3,512 |
| Diabetes | 17+ yrs | 5.4% | 7.9% | 2,583 |
| Cancer | All ages | 5.0% | 3.8% | 2,959 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,985 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,609 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,574 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 991 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 295 |
| COPD | All ages | 1.2% | 1.9% | 688 |
| Palliative care | All ages | 1.0% | 0.6% | 588 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 358 |
| Heart failure | All ages | 0.7% | 1.1% | 433 |
| Serious mental illness | All ages | 0.7% | 1.0% | 398 |
| Dementia | All ages | 0.6% | 0.8% | 375 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 278 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 283 |
| Learning disability | All ages | 0.4% | 0.6% | 247 |
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Which practices are in Alpha PCN?
Gossoms End Surgery, Rothschild House Surgery and The Manor Street Surgery.
How do patients rate Alpha PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Alpha PCN cover?
59,425 registered patients across 3 practices in September 2026.
How many patients per GP does Alpha PCN have?
2,419 per full-time-equivalent qualified GP, against 2,171 across England.