The Grange Medical Centre, Nuneaton: patient reviews and CQC rating
The Grange Medical Centre is a GP practice in Nuneaton with 11,879 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 6.5 full-time-equivalent qualified GPs, or 1,826 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Grange Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 93%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice using the NHS App: 29%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 8th of the 12 practices in Nuneaton with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (75%). 97 patients answered the survey (response rate 30%).
| Survey question | The Grange Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 77% | 81% | 77% |
| Easy to contact by phone | 38% | 64% | 57% |
| Easy to contact via the website | 50% | 62% | 58% |
| Easy to contact via the NHS App | 29% | 60% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 66% | 77% | 73% |
| Wait for appointment about right | 73% | 78% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 930 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Grange Medical Centre is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,879 patients were registered at The Grange Medical Centre in September 2026, down 2.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,826 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 2.0 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 8.0 |
| August 2024 | 5.5 | 6.9 |
| August 2025 | 6.5 | 8.0 |
| August 2026 | 6.5 | 8.2 |
From June 2026 to August 2026 the practice recorded 4,677 appointments a month, or 394 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 44% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Grange Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 486 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 44% | 54% | 45% |
| More than 28 days after booking | 7% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.3% against 4.6%), high blood pressure (19.5% against 15.2%) and cancer (4.6% against 3.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.3% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
The Grange Medical Centre, 39 Leicester Road, Nuneaton, CV11 6AB. Phone: 024 7632 2810. Website: www.thegrangemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Red Roofs Practitioners | 1.1 km | 57% |
| Dr Y Thankey, Dr A Kachhia & Dr S Johnson | 1.1 km | 85% |
| Queens Road Surgery | 1.2 km | 82% |
| Manor Court Surgery | 1.3 km | 61% |
| The Chaucer Surgery | 1.4 km | 82% |
- Arbury Medical Centre (73% overall experience good)
- Bedworth Health Centre (61% overall experience good)
- Bulkington Surgery (93% overall experience good)
- Chapel End Surgery (80% overall experience good)
- Dr Y Thankey, Dr A Kachhia & Dr S Johnson (85% overall experience good)
- Manor Court Surgery (61% overall experience good)
- Old Mill Surgery (90% overall experience good)
- Queens Road Surgery (82% overall experience good)
- Red Roofs Practitioners (57% overall experience good)
- The Old Cole House Surgery (75% overall experience good)
How do patients rate The Grange Medical Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of The Grange Medical Centre as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at The Grange Medical Centre?
11,879 patients were registered in September 2026, down 2.0% on a year earlier.
What is The Grange Medical Centre's CQC rating?
Good overall, published in April 2017.
How many GPs does The Grange Medical Centre have?
6.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,826 patients per GP against 2,171 across England.
Are appointments at The Grange Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Grange Medical Centre's phone number?
024 7632 2810.