Red Roofs Practitioners, Nuneaton: patient reviews and CQC rating
Red Roofs Practitioners is a GP practice in Nuneaton with 13,127 registered patients (September 2026). In the 2026 GP Patient Survey, 57% of its patients described their overall experience as good, below the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 7.4 full-time-equivalent qualified GPs, or 1,778 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Red Roofs Practitioners
Its result closest to England is the share who said the healthcare professional was good at listening to them: 85%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 25%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 12th of the 12 practices in Nuneaton with 50 or more responses. 25% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (70%). 102 patients answered the survey (response rate 28%).
| Survey question | Red Roofs Practitioners | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 57% | 81% | 77% |
| Easy to contact by phone | 25% | 64% | 57% |
| Easy to contact via the website | 48% | 62% | 58% |
| Easy to contact via the NHS App | 39% | 60% | 54% |
| Reception team helpful | 71% | 88% | 85% |
| Last contact good | 54% | 77% | 73% |
| Wait for appointment about right | 59% | 78% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 12 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Red Roofs Practitioners is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,127 patients were registered at Red Roofs Practitioners in September 2026, down 2.2% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,778 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 4.3 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.9 | 9.0 |
| August 2024 | 7.9 | 10.9 |
| August 2025 | 7.4 | 10.4 |
| August 2026 | 7.4 | 9.5 |
From June 2026 to August 2026 the practice recorded 7,251 appointments a month, or 552 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 34% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Red Roofs Practitioners | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 552 | 486 | 510 |
| Face to face | 40% | 54% | 63% |
| Same day as booked | 34% | 54% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (11.1% against 4.6%), osteoporosis (2.6% against 1.2%) and a learning disability (1.1% against 0.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.7% | 14.3% |
| High blood pressure | All ages | 22.3% | 15.2% |
| Chronic kidney disease | 18+ yrs | 11.1% | 4.6% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.0% | 74.9% |
Red Roofs Practitioners, Red Roofs Surgery, 31 Coton Road, Nuneaton, CV11 5TW. Phone: 024 7635 7100. Website: www.redroofssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Y Thankey, Dr A Kachhia & Dr S Johnson | 0.1 km | 85% |
| Old Mill Surgery | 0.5 km | 90% |
| Queens Road Surgery | 0.6 km | 82% |
| The Grange Medical Centre | 1.1 km | 77% |
| The Chaucer Surgery | 1.1 km | 82% |
- Arbury Medical Centre (73% overall experience good)
- Bedworth Health Centre (61% overall experience good)
- Bulkington Surgery (93% overall experience good)
- Chapel End Surgery (80% overall experience good)
- Dr Y Thankey, Dr A Kachhia & Dr S Johnson (85% overall experience good)
- Manor Court Surgery (61% overall experience good)
- Old Mill Surgery (90% overall experience good)
- Queens Road Surgery (82% overall experience good)
- The Grange Medical Centre (77% overall experience good)
- The Old Cole House Surgery (75% overall experience good)
How do patients rate Red Roofs Practitioners?
In the 2026 GP Patient Survey, 57% of patients described their overall experience of Red Roofs Practitioners as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at Red Roofs Practitioners?
13,127 patients were registered in September 2026, down 2.2% on a year earlier.
What is Red Roofs Practitioners's CQC rating?
Good overall, published in February 2016.
How many GPs does Red Roofs Practitioners have?
7.4 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,778 patients per GP against 2,171 across England.
Are appointments at Red Roofs Practitioners face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Red Roofs Practitioners's phone number?
024 7635 7100.