College Street Medical Practice, Nottingham: patient reviews and CQC rating
College Street Medical Practice is a GP practice in Nottingham with 5,522 registered patients (September 2026). In the 2026 GP Patient Survey, 48% of its patients described their overall experience as good, below the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 1.9 full-time-equivalent qualified GPs, or 2,933 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about College Street Medical Practice
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 35%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 90th of the 92 practices in Nottingham with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (65%). 124 patients answered the survey (response rate 38%).
| Survey question | College Street Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 48% | 76% | 77% |
| Easy to contact by phone | 36% | 51% | 57% |
| Easy to contact via the website | 23% | 53% | 58% |
| Easy to contact via the NHS App | 19% | 46% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 35% | 68% | 73% |
| Wait for appointment about right | 46% | 69% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 78% | 86% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
CQC's overall rating for College Street Medical Practice is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (October 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,522 patients were registered at College Street Medical Practice in September 2026, down 6.6% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,933 patients per GP, more than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.9 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 5.1 |
| August 2024 | 1.8 | 3.7 |
| August 2025 | 2.4 | 4.1 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,140 appointments a month, or 388 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 5% took place on the day they were booked and 23% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | College Street Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 388 | 523 | 510 |
| Face to face | 82% | 68% | 63% |
| Same day as booked | 5% | 39% | 45% |
| More than 28 days after booking | 23% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), heart failure (1.7% against 1.1%) and depression (21.5% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.5% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Cancer | All ages | 3.1% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
College Street Medical Practice, College St Medical Practice, 86 College St, Long Eaton, Nottingham, NG10 4NP. Phone: 0115 973 4502. Website: www.collegestreetmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Aitune Medical Practice | 0.7 km | 82% |
| West Park Surgery | 0.7 km | 80% |
| The Moir Medical Centre | 0.9 km | 79% |
| Adam House Medical Centre | 2.2 km | 69% |
| Saxon Cross Surgery | 3.0 km | 63% |
- Adam House Medical Centre (69% overall experience good)
- Aitune Medical Practice (82% overall experience good)
- Eden Surgery (94% overall experience good)
- Gladstone House Surgery (86% overall experience good)
- Littlewick Medical Centre (63% overall experience good)
- Old Station Surgery (64% overall experience good)
- South Street Surgery (96% overall experience good)
- The Moir Medical Centre (79% overall experience good)
- West Hallam Medical Centre (68% overall experience good)
- West Park Surgery (80% overall experience good)
How do patients rate College Street Medical Practice?
In the 2026 GP Patient Survey, 48% of patients described their overall experience of College Street Medical Practice as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at College Street Medical Practice?
5,522 patients were registered in September 2026, down 6.6% on a year earlier.
What is College Street Medical Practice's CQC rating?
Good overall, published in April 2020.
How many GPs does College Street Medical Practice have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,933 patients per GP against 2,171 across England.
Are appointments at College Street Medical Practice face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is College Street Medical Practice's phone number?
0115 973 4502.