Littlewick Medical Centre, Ilkeston: patient reviews and CQC rating

Littlewick Medical Centre is a GP practice in Ilkeston with 17,485 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2016. It has 7.3 full-time-equivalent qualified GPs, or 2,393 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Littlewick Medical Centre

Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 24%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 7th of the 7 practices in Ilkeston with 50 or more responses. 24% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (77%). 93 patients answered the survey (response rate 25%).

Survey questionLittlewick Medical CentreDerby and DerbyshireEngland
Overall experience good63%76%77%
Easy to contact by phone24%51%57%
Easy to contact via the website47%53%58%
Easy to contact via the NHS App42%46%54%
Reception team helpful73%84%85%
Last contact good54%68%73%
Wait for appointment about right49%69%69%
Listened to well81%87%87%
Treated with care and concern81%86%86%
Confidence and trust in the clinician89%92%93%
Needs met77%90%90%

In the Friends and Family Test for July 2026, 93% of 95 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Littlewick Medical Centre is Outstanding, published in May 2016. 2 key questions are rated differently: Safe Good and Caring Good.

Key questionRating
SafeGood
Well-ledOutstanding
CaringGood
ResponsiveOutstanding
EffectiveOutstanding

17,485 patients were registered at Littlewick Medical Centre in September 2026, down 1.8% on a year earlier (England: down 1.1%).

22% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 2,393 patients per GP, more than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 6.8 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20237.312.4
August 20247.311.6
August 20257.310.9
August 20267.311.6

From June 2026 to August 2026 the practice recorded 7,937 appointments a month, or 454 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 29% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).

39% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

MeasureLittlewick Medical CentreDerby and DerbyshireEngland
Appointments per 1,000 patients a month454523510
Face to face78%68%63%
Same day as booked29%39%45%
More than 28 days after booking14%9%5%
Did not attend5%4%4%

Compared with England, the practice has a higher share of patients on its registers for heart failure (1.8% against 1.1%), peripheral arterial disease (0.9% against 0.6%) and palliative or supportive care needs (0.9% against 0.6%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.4 years for women and 78.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs20.9%14.3%
High blood pressureAll ages17.9%15.2%
Diabetes17+ yrs8.1%7.9%
Asthma6+ yrs7.3%6.6%
Chronic kidney disease18+ yrs5.0%4.6%
CancerAll ages4.5%3.8%
Coronary heart diseaseAll ages3.4%3.0%
Atrial fibrillationAll ages2.8%2.2%
COPDAll ages2.8%1.9%
Stroke and TIAAll ages2.2%1.9%
Heart failureAll ages1.8%1.1%
DementiaAll ages1.1%0.8%
Epilepsy18+ yrs0.9%0.8%
Peripheral arterial diseaseAll ages0.9%0.6%
Palliative careAll ages0.9%0.6%
Serious mental illnessAll ages0.9%1.0%
Rheumatoid arthritis16+ yrs0.8%0.8%
Learning disabilityAll ages0.7%0.6%
Osteoporosis50+ yrs0.6%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2577.2%72.9%
Breast cancer screening (women aged 53 to 70)2024/2580.2%72.2%
Cervical screening (women aged 25 to 49)2023/2473.2%67.5%
Cervical screening (women aged 50 to 64)2023/2472.6%74.9%

91% of the practice's patients live in the DE7 postcode district, followed by NG16 (4%), NG9 (3%) and DE75 (2%). 91% live in Erewash, the council area the practice is in.

Postcode districtRegistered patientsShare
DE715,99591%
NG166564%
NG95093%
DE752902%

Littlewick Medical Centre, 42 Nottingham Road, Ilkeston, DE7 5PR. Phone: 0115 932 5229. Website: www.littlewickmedicalcentre.co.uk.

Nearby practiceDistanceOverall experience good
South Street Surgery0.3 km96%
Gladstone House Surgery0.3 km86%
Eden Surgery0.5 km94%
Old Station Surgery1.5 km64%
West Hallam Medical Centre3.6 km68%

How do patients rate Littlewick Medical Centre?

In the 2026 GP Patient Survey, 63% of patients described their overall experience of Littlewick Medical Centre as good, below the England figure of 77%. 24% found it easy to get through by phone.

How many patients are registered at Littlewick Medical Centre?

17,485 patients were registered in September 2026, down 1.8% on a year earlier.

What is Littlewick Medical Centre's CQC rating?

Outstanding overall, published in May 2016.

How many GPs does Littlewick Medical Centre have?

7.3 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 2,393 patients per GP against 2,171 across England.

Are appointments at Littlewick Medical Centre face to face?

78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Littlewick Medical Centre's phone number?

0115 932 5229.

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Cite this page

<a href="https://localgps.co.uk/ilkeston/littlewick-medical-centre">https://localgps.co.uk/ilkeston/littlewick-medical-centre</a>