GP surgeries in Ilkeston: ratings and patient reviews
There are 7 GP practices in Ilkeston, with 60,075 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at South Street Surgery (96%, England 77%). Across the town there are 2,462 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Ilkeston with survey results, the share of patients describing their overall experience as good ranges from 63% at Littlewick Medical Centre to 96% at South Street Surgery, with a median of 74% (England: 77%). 3 are above England and 3 below by more than the survey's margin of error. Eden Surgery has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| South Street Surgery | 4,118 | 96% | 90% | – | 1,930 |
| Eden Surgery | 5,012 | 94% | 91% | Good | 1,716 |
| Gladstone House Surgery | 4,908 | 86% | 72% | Good | 3,408 |
| The Arthur Medical Centre | 8,926 | 74% | 36% | Good | 1,902 |
| West Hallam Medical Centre | 4,645 | 68% | 75% | Outstanding | 3,484 |
| Old Station Surgery | 14,981 | 64% | 47% | Requires improvement | 3,276 |
| Littlewick Medical Centre | 17,485 | 63% | 24% | Outstanding | 2,393 |
There are 2,462 registered patients per full-time-equivalent qualified GP in Ilkeston, more than England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 455 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 29% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Ilkeston | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,462 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 455 | 523 | 510 |
| Face-to-face appointments | 78% | 68% | 63% |
| Same day as booked | 29% | 39% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 22% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Ilkeston is palliative care (1.1% against 0.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Ilkeston (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.9% | 15.2% | 11,443 |
| Depression | 18+ yrs | 18.8% | 14.3% | 9,235 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 4,640 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 4,016 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,986 |
| Cancer | All ages | 4.4% | 3.8% | 2,662 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 2,023 |
| COPD | All ages | 2.8% | 1.9% | 1,674 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,671 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,357 |
| Heart failure | All ages | 1.6% | 1.1% | 941 |
| Palliative care | All ages | 1.1% | 0.6% | 695 |
| Dementia | All ages | 1.1% | 0.8% | 685 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 472 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 477 |
| Learning disability | All ages | 0.9% | 0.6% | 544 |
| Serious mental illness | All ages | 0.8% | 1.0% | 508 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 488 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 182 |
How many GP practices are there in Ilkeston?
7, with 60,075 registered patients in September 2026.
Which GP practice in Ilkeston do patients rate highest?
South Street Surgery: 96% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Ilkeston?
2,462 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Ilkeston are face to face?
78% of appointments at the town's practices were face to face, against 63% across England.