GP surgeries in Heanor: ratings and patient reviews
There are 3 GP practices in Heanor, with 26,358 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Park Surgery (87%, England 77%). Across the town there are 2,037 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Heanor with survey results, the share of patients describing their overall experience as good ranges from 56% at Royal Primary Care Brooklyn to 87% at Park Surgery, with a median of 86% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Kelvingrove Medical Centre has the highest share finding it easy to get through by phone (66%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Park Surgery | 9,727 | 87% | 55% | Good | 2,187 |
| Kelvingrove Medical Centre | 9,699 | 86% | 66% | Good | 1,928 |
| Royal Primary Care Brooklyn | 6,932 | 56% | 36% | Good | 2,003 |
There are 2,037 registered patients per full-time-equivalent qualified GP in Heanor, close to England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 514 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Heanor | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,037 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 514 | 523 | 510 |
| Face-to-face appointments | 68% | 68% | 63% |
| Same day as booked | 36% | 39% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 21% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Heanor is peripheral arterial disease (0.9% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Heanor (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.7% | 14.3% | 3,993 |
| High blood pressure | All ages | 17.7% | 15.2% | 4,665 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 1,791 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 1,861 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,011 |
| Cancer | All ages | 4.2% | 3.8% | 1,115 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 971 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 692 |
| COPD | All ages | 2.5% | 1.9% | 662 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 626 |
| Heart failure | All ages | 1.3% | 1.1% | 335 |
| Serious mental illness | All ages | 1.1% | 1.0% | 301 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 205 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 209 |
| Dementia | All ages | 0.9% | 0.8% | 231 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 226 |
| Palliative care | All ages | 0.7% | 0.6% | 189 |
| Learning disability | All ages | 0.7% | 0.6% | 188 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 68 |
How many GP practices are there in Heanor?
3, with 26,358 registered patients in September 2026.
Which GP practice in Heanor do patients rate highest?
Park Surgery: 87% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Heanor?
2,037 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Heanor are face to face?
68% of appointments at the town's practices were face to face, against 63% across England.