Great Ayton Health Centre, Middlesbrough: patient reviews and CQC rating
Great Ayton Health Centre is a GP practice in Middlesbrough with 5,663 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 3.5 full-time-equivalent qualified GPs, or 1,634 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Ayton Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 23 practices in Middlesbrough with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (96%). 106 patients answered the survey (response rate 40%).
| Survey question | Great Ayton Health Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 97% | 79% | 77% |
| Easy to contact by phone | 96% | 59% | 57% |
| Easy to contact via the website | 90% | 62% | 58% |
| Easy to contact via the NHS App | 92% | 59% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 99% | 76% | 73% |
| Wait for appointment about right | 97% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 387 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Ayton Health Centre is Good, published in June 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,663 patients were registered at Great Ayton Health Centre in September 2026, almost the same as a year earlier.
34% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,634 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.3 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 7.1 |
| August 2024 | 2.9 | 5.6 |
| August 2025 | 3.8 | 6.9 |
| August 2026 | 3.5 | 7.1 |
From June 2026 to August 2026 the practice recorded 3,803 appointments a month, or 671 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 38% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Great Ayton Health Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 671 | 559 | 510 |
| Face to face | 65% | 64% | 63% |
| Same day as booked | 38% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.4% against 0.6%), osteoporosis (2.4% against 1.2%) and stroke or TIA (3.7% against 1.9%). It has a lower share for chronic kidney disease (2.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Cancer | All ages | 6.4% | 3.8% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Great Ayton Health Centre, Rosehill, Great Ayton, Middlesbrough, TS9 6BL. Phone: 01642 723421.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stokesley Surgery | 4.5 km | 94% |
| Parkway Medical Centre | 6.5 km | 86% |
| Coulby Medical Practice | 6.5 km | 79% |
| Springwood Surgery | 6.9 km | 74% |
| The Garth Surgery | 6.9 km | 89% |
- Mayford House Surgery (83% overall experience good)
- Mowbray House Surgery (86% overall experience good)
- Stokesley Surgery (94% overall experience good)
How do patients rate Great Ayton Health Centre?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Great Ayton Health Centre as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Great Ayton Health Centre?
5,663 patients were registered in September 2026, down 0.4% on a year earlier.
What is Great Ayton Health Centre's CQC rating?
Good overall, published in June 2017.
How many GPs does Great Ayton Health Centre have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,634 patients per GP against 2,171 across England.
Are appointments at Great Ayton Health Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Ayton Health Centre's phone number?
01642 723421.