Mayford House Surgery, Northallerton: patient reviews and CQC rating
Mayford House Surgery is a GP practice in Northallerton with 9,357 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 6.3 full-time-equivalent qualified GPs, or 1,497 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mayford House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. With 109 responses, none of its 11 results differs from England by more than the survey's margin of error.
57% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (93%). 109 patients answered the survey (response rate 34%).
| Survey question | Mayford House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 57% | 59% | 57% |
| Easy to contact via the website | 64% | 62% | 58% |
| Easy to contact via the NHS App | 70% | 59% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 347 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mayford House Surgery is Good, published in December 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,357 patients were registered at Mayford House Surgery in September 2026, down 2.2% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,497 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 5.3 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 11.5 |
| August 2024 | 6.0 | 10.9 |
| August 2025 | 6.6 | 11.9 |
| August 2026 | 6.3 | 11.2 |
From June 2026 to August 2026 the practice recorded 6,492 appointments a month, or 694 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 44% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Mayford House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 694 | 559 | 510 |
| Face to face | 96% | 64% | 63% |
| Same day as booked | 44% | 43% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.7% against 1.9%), osteoporosis (2.1% against 1.2%) and chronic kidney disease (7.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.8% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.9% | 74.9% |
Mayford House Surgery, Boroughbridge Road, Northallerton, DL7 8AW. Phone: 01609 772105. Website: www.mayfordhouse.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mowbray House Surgery | 0.9 km | 86% |
| Glebe House Surgery | 10.6 km | 88% |
| Lambert Medical Centre | 12.7 km | 81% |
| Thirsk Doctors Surgery | 12.8 km | 88% |
| Catterick Village Surgery | 13.2 km | 84% |
- Great Ayton Health Centre (97% overall experience good)
- Mowbray House Surgery (86% overall experience good)
- Stokesley Surgery (94% overall experience good)
How do patients rate Mayford House Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Mayford House Surgery as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Mayford House Surgery?
9,357 patients were registered in September 2026, down 2.2% on a year earlier.
What is Mayford House Surgery's CQC rating?
Good overall, published in December 2017.
How many GPs does Mayford House Surgery have?
6.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,497 patients per GP against 2,171 across England.
Are appointments at Mayford House Surgery face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mayford House Surgery's phone number?
01609 772105.