Glebe House Surgery, Bedale: patient reviews and CQC rating
Glebe House Surgery is a GP practice in Bedale with 10,331 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 6.4 full-time-equivalent qualified GPs, or 1,613 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glebe House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 86%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
78% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (74%). 111 patients answered the survey (response rate 39%).
| Survey question | Glebe House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 78% | 59% | 57% |
| Easy to contact via the website | 59% | 62% | 58% |
| Easy to contact via the NHS App | 86% | 59% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 280 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Glebe House Surgery is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,331 patients were registered at Glebe House Surgery in September 2026, up 2.7% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,613 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 5.2 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 5.4 | 6.5 |
| August 2025 | 5.4 | 8.2 |
| August 2026 | 6.4 | 9.2 |
From June 2026 to August 2026 the practice recorded 4,691 appointments a month, or 454 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 41% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Glebe House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 454 | 559 | 510 |
| Face to face | 72% | 64% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 13% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (3.9% against 0.6%), atrial fibrillation (3.9% against 2.2%) and dementia (1.3% against 0.8%). It has a lower share for osteoporosis (0.7% against 1.2%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.4% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Palliative care | All ages | 3.9% | 0.6% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.3% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
Glebe House Surgery, 19 Firby Road, Bedale, DL8 2AT. Phone: 01677 422616. Website: www.glebehousesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Masham and Kirkby Malzeard Surgery | 8.2 km | 95% |
| Catterick Village Surgery | 10.6 km | 84% |
| Mayford House Surgery | 10.6 km | 83% |
| Mowbray House Surgery | 11.4 km | 86% |
| Scorton Medical Centre | 12.6 km | 92% |
- Lambert Medical Centre (81% overall experience good)
- Thirsk Doctors Surgery (88% overall experience good)
- Topcliffe Surgery (96% overall experience good)
How do patients rate Glebe House Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Glebe House Surgery as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Glebe House Surgery?
10,331 patients were registered in September 2026, up 2.7% on a year earlier.
What is Glebe House Surgery's CQC rating?
Good overall, published in November 2022.
How many GPs does Glebe House Surgery have?
6.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,613 patients per GP against 2,171 across England.
Are appointments at Glebe House Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glebe House Surgery's phone number?
01677 422616.