Thirsk Doctors Surgery, Thirsk: patient reviews and CQC rating
Thirsk Doctors Surgery is a GP practice in Thirsk with 8,239 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 4.3 full-time-equivalent qualified GPs, or 1,928 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thirsk Doctors Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Thirsk with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (82%). 99 patients answered the survey (response rate 32%).
| Survey question | Thirsk Doctors Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 65% | 59% | 57% |
| Easy to contact via the website | 73% | 62% | 58% |
| Easy to contact via the NHS App | 72% | 59% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 88% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 82% of 22 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Thirsk Doctors Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,239 patients were registered at Thirsk Doctors Surgery in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,928 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.0 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 6.6 |
| August 2024 | 3.7 | 8.8 |
| August 2025 | 3.7 | 5.8 |
| August 2026 | 4.3 | 8.3 |
From June 2026 to August 2026 the practice recorded 4,337 appointments a month, or 526 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 51% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Thirsk Doctors Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 526 | 559 | 510 |
| Face to face | 53% | 64% | 63% |
| Same day as booked | 51% | 43% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.7% against 4.6%), osteoporosis (2.0% against 1.2%) and atrial fibrillation (3.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 14.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.2 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.7% | 4.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Thirsk Doctors Surgery, The Doctors' Surgery, The Health Centre, Chapel Street, Thirsk, YO7 1LG. Phone: 01845 440462.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lambert Medical Centre | 0.1 km | 81% |
| Topcliffe Surgery | 6.5 km | 96% |
| Mayford House Surgery | 12.8 km | 83% |
| Mowbray House Surgery | 13.2 km | 86% |
| Millfield Surgery | 15.3 km | 85% |
- Glebe House Surgery (88% overall experience good)
- Lambert Medical Centre (81% overall experience good)
- Topcliffe Surgery (96% overall experience good)
How do patients rate Thirsk Doctors Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Thirsk Doctors Surgery as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Thirsk Doctors Surgery?
8,239 patients were registered in September 2026, up 0.5% on a year earlier.
What is Thirsk Doctors Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Thirsk Doctors Surgery have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,928 patients per GP against 2,171 across England.
Are appointments at Thirsk Doctors Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thirsk Doctors Surgery's phone number?
01845 440462.