Lambert Medical Centre, Thirsk: patient reviews and CQC rating
Lambert Medical Centre is a GP practice in Thirsk with 8,573 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 4.5 full-time-equivalent qualified GPs, or 1,925 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lambert Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 3 practices in Thirsk with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (81%). 112 patients answered the survey (response rate 34%).
| Survey question | Lambert Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 75% | 59% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 63% | 59% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Lambert Medical Centre is Good, published in April 2019. One key question is rated differently: Caring Outstanding. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
8,573 patients were registered at Lambert Medical Centre in September 2026, almost the same as a year earlier.
29% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,925 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.2 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.3 | 7.9 |
| August 2024 | 6.7 | 8.2 |
| August 2025 | 5.1 | 6.9 |
| August 2026 | 4.5 | 8.0 |
From June 2026 to August 2026 the practice recorded 5,184 appointments a month, or 605 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 43% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Lambert Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 605 | 559 | 510 |
| Face to face | 63% | 64% | 63% |
| Same day as booked | 43% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), osteoporosis (2.7% against 1.2%) and chronic kidney disease (9.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 14.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.6% | 4.6% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| COPD | All ages | 2.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.9% | 0.8% |
| Palliative care | All ages | 1.5% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Lambert Medical Centre, The Lambert Medical Centre, 2 Chapel Street, Thirsk, YO7 1LU. Phone: 01845 523157.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thirsk Doctors Surgery | 0.1 km | 88% |
| Topcliffe Surgery | 6.6 km | 96% |
| Mayford House Surgery | 12.7 km | 83% |
| Mowbray House Surgery | 13.2 km | 86% |
| Millfield Surgery | 15.3 km | 85% |
- Glebe House Surgery (88% overall experience good)
- Thirsk Doctors Surgery (88% overall experience good)
- Topcliffe Surgery (96% overall experience good)
How do patients rate Lambert Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Lambert Medical Centre as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Lambert Medical Centre?
8,573 patients were registered in September 2026, down 0.3% on a year earlier.
What is Lambert Medical Centre's CQC rating?
Good overall, published in April 2019.
How many GPs does Lambert Medical Centre have?
4.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,925 patients per GP against 2,171 across England.
Are appointments at Lambert Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lambert Medical Centre's phone number?
01845 523157.