Victoria Mill Medical Practice, Manchester: patient reviews and CQC rating
Victoria Mill Medical Practice is a GP practice in Manchester with 3,997 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 0.6 full-time-equivalent qualified GPs, or 6,245 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Victoria Mill Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 86%, against 87% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 9th of the 149 practices in Manchester with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (85%). 109 patients answered the survey (response rate 14%).
| Survey question | Victoria Mill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 76% | 63% | 57% |
| Easy to contact via the website | 59% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 71% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Victoria Mill Medical Practice is Good, published in March 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,997 patients were registered at Victoria Mill Medical Practice in September 2026, down 4.5% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 0.6 full-time-equivalent qualified GPs, there are 6,245 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.6 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.6 | 0.6 |
| August 2024 | 0.6 | 0.6 |
| August 2025 | 0.6 | 0.6 |
| August 2026 | 0.6 | 0.6 |
From June 2026 to August 2026 the practice recorded 1,469 appointments a month, or 367 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 37% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Victoria Mill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 445 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 37% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (17.3% against 14.3%). It has a lower share for dementia (0.1% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 50.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.8 years for women and 72.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% |
| High blood pressure | All ages | 8.7% | 15.2% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| COPD | All ages | 2.5% | 1.9% |
| Cancer | All ages | 1.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Victoria Mill Medical Practice, Victoria Mill, 10 Lower Vickers Street, Manchester, M40 7LH. Phone: 0161 213 1970. Website: www.victoriamillmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitley Road Medical Centre | 0.8 km | 86% |
| New Islington Medical Practice | 0.8 km | 89% |
| Urban Village Medical Practice | 0.8 km | 92% |
| Fernclough Surgery | 1.8 km | 85% |
| Cheetham Hill Primary Care Centre | 1.9 km | 77% |
- All Saints Medical Centre (72% overall experience good)
- Hazeldene Medical Centre (92% overall experience good)
- Newton Heath Health Centre (80% overall experience good)
- Simpson Medical Practice (82% overall experience good)
- St Georges Medical Centre (81% overall experience good)
- Whitley Road Medical Centre (86% overall experience good)
How do patients rate Victoria Mill Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Victoria Mill Medical Practice as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Victoria Mill Medical Practice?
3,997 patients were registered in September 2026, down 4.5% on a year earlier.
What is Victoria Mill Medical Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does Victoria Mill Medical Practice have?
0.6 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,245 patients per GP against 2,171 across England.
Are appointments at Victoria Mill Medical Practice face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Victoria Mill Medical Practice's phone number?
0161 213 1970.