Urban Village Medical Practice, Manchester: patient reviews and CQC rating
Urban Village Medical Practice is a GP practice in Manchester with 14,347 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in August 2015. It has 8.9 full-time-equivalent qualified GPs, or 1,615 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Urban Village Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 91%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 5th of the 149 practices in Manchester with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (91%). 93 patients answered the survey (response rate 11%).
| Survey question | Urban Village Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 83% | 63% | 57% |
| Easy to contact via the website | 91% | 61% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 84% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 20 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Urban Village Medical Practice is Outstanding, published in August 2015. All 5 key questions are rated Outstanding.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
14,347 patients were registered at Urban Village Medical Practice in September 2026, up 5.2% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 8.9 full-time-equivalent qualified GPs, there are 1,615 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 5.1 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.4 | 12.1 |
| August 2024 | 9.5 | 10.1 |
| August 2025 | 8.2 | 9.1 |
| August 2026 | 8.9 | 10.6 |
From June 2026 to August 2026 the practice recorded 8,757 appointments a month, or 610 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Urban Village Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 610 | 445 | 510 |
| Face to face | 54% | 66% | 63% |
| Same day as booked | 44% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.8% against 1.0%) and depression (21.4% against 14.3%). It has a lower share for dementia (0.1% against 0.8%), osteoporosis (0.3% against 1.2%) and atrial fibrillation (0.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.4% | 14.3% |
| High blood pressure | All ages | 8.5% | 15.2% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Diabetes | 17+ yrs | 3.7% | 7.9% |
| COPD | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.8% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.3% | 74.9% |
Urban Village Medical Practice, Old Mill Street, Manchester, M4 6EE. Phone: 0161 272 5656. Website: www.uvmp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Islington Medical Practice | 0.0 km | 89% |
| Victoria Mill Medical Practice | 0.8 km | 92% |
| Whitley Road Medical Centre | 1.4 km | 86% |
| The Doc's Surgery | 1.4 km | 70% |
| Vallance Medical | 1.4 km | 81% |
- City Health Centre (73% overall experience good)
- New Islington Medical Practice (89% overall experience good)
How do patients rate Urban Village Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Urban Village Medical Practice as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Urban Village Medical Practice?
14,347 patients were registered in September 2026, up 5.2% on a year earlier.
What is Urban Village Medical Practice's CQC rating?
Outstanding overall, published in August 2015.
How many GPs does Urban Village Medical Practice have?
8.9 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,615 patients per GP against 2,171 across England.
Are appointments at Urban Village Medical Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Urban Village Medical Practice's phone number?
0161 272 5656.