Medlock Medical Practice, Manchester: patient reviews and CQC rating
Medlock Medical Practice is a GP practice in Manchester with 7,526 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2022. It has 2.0 full-time-equivalent qualified GPs, or 3,738 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Medlock Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 78%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 20%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 101st of the 149 practices in Manchester with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (81%). 108 patients answered the survey (response rate 16%).
| Survey question | Medlock Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 54% | 63% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 20% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 170 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Medlock Medical Practice is Requires Improvement, published in November 2022. 2 key questions are rated differently: Caring Good and Effective Good. Its previous overall rating was Good (March 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
7,526 patients were registered at Medlock Medical Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,738 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.5 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 4.5 |
| August 2024 | 1.7 | 4.7 |
| August 2025 | 1.7 | 5.6 |
| August 2026 | 2.0 | 8.0 |
From June 2026 to August 2026 the practice recorded 3,290 appointments a month, or 437 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 58% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Medlock Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 437 | 445 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 58% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (1.1% against 2.2%), heart failure (0.6% against 1.1%) and cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.6 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 11.4% | 15.2% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| COPD | All ages | 2.3% | 1.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.5% | 74.9% |
Medlock Medical Practice, Failsworth District Centre, Ashton Road West, Failsworth, Manchester, M35 0AD. Phone: 0161 357 1610. Website: medlockmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Quayside Medical Practice | 0.0 km | 65% |
| Hazeldene Medical Centre | 0.8 km | 92% |
| All Saints Medical Centre | 1.9 km | 72% |
| Newton Heath Health Centre | 1.9 km | 80% |
| St Georges Medical Centre | 2.1 km | 81% |
- Hill Top Surgery (82% overall experience good)
- Hollinwood Medical Practice (82% overall experience good)
- Oldham Medical Services (79% overall experience good)
- Quayside Medical Practice (65% overall experience good)
How do patients rate Medlock Medical Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Medlock Medical Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Medlock Medical Practice?
7,526 patients were registered in September 2026, down 1.5% on a year earlier.
What is Medlock Medical Practice's CQC rating?
Requires Improvement overall, published in November 2022.
How many GPs does Medlock Medical Practice have?
2.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,738 patients per GP against 2,171 across England.
Are appointments at Medlock Medical Practice face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Medlock Medical Practice's phone number?
0161 357 1610.