Dr Pritpal Bath, Luton: patient reviews and CQC rating
Dr Pritpal Bath is a GP practice in Luton with 5,171 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2023. It has 1.5 full-time-equivalent qualified GPs, or 3,526 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Pritpal Bath
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 25 practices in Luton with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (76%). 90 patients answered the survey (response rate 25%).
| Survey question | Dr Pritpal Bath | Central East | England |
|---|---|---|---|
| Overall experience good | 87% | 75% | 77% |
| Easy to contact by phone | 81% | 52% | 57% |
| Easy to contact via the website | 71% | 60% | 58% |
| Easy to contact via the NHS App | 67% | 52% | 54% |
| Reception team helpful | 92% | 83% | 85% |
| Last contact good | 82% | 71% | 73% |
| Wait for appointment about right | 71% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Dr Pritpal Bath is Good, published in August 2023. One key question is rated differently: Safe Requires Improvement. Its previous overall rating was Inadequate (September 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,171 patients were registered at Dr Pritpal Bath in September 2026, down 1.8% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 3,526 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 1.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 3,553 appointments a month, or 687 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Dr Pritpal Bath | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 687 | 521 | 510 |
| Face to face | 40% | 62% | 63% |
| Same day as booked | 53% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.3% against 7.9%), high blood pressure (19.3% against 15.2%) and chronic kidney disease (5.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 18.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 11.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.5% | 74.9% |
98% of the practice's patients live in the LU2 postcode district. 97% live in Luton, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LU2 | 5,109 | 98% |
Dr Pritpal Bath, 49 Ashcroft Road, Stopsley, Luton, LU2 9AU. Phone: 01582 391831.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stopsley Village Practice | 0.0 km | 73% |
| Larkside Practice | 2.0 km | 81% |
| Dr R Khanchandani's Practice | 2.5 km | 71% |
| Malzeard Road Medical Centre | 2.6 km | 74% |
| Lea Vale Medical Practice | 2.9 km | 73% |
- Bute House Medical Centre (85% overall experience good)
- Dr R Khanchandani's Practice (71% overall experience good)
- Larkside Practice (81% overall experience good)
- Stopsley Village Practice (73% overall experience good)
How do patients rate Dr Pritpal Bath?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Dr Pritpal Bath as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Dr Pritpal Bath?
5,171 patients were registered in September 2026, down 1.8% on a year earlier.
What is Dr Pritpal Bath's CQC rating?
Good overall, published in August 2023.
How many GPs does Dr Pritpal Bath have?
1.5 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,526 patients per GP against 2,171 across England.
Are appointments at Dr Pritpal Bath face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Pritpal Bath's phone number?
01582 391831.