Winchmore Surgery, London: patient reviews and CQC rating
Winchmore Surgery is a GP practice in London with 20,294 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 7.8 full-time-equivalent qualified GPs, or 2,597 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Winchmore Surgery
Its best result against England is the share who described their overall experience of the practice as good: 87%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 43%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 115th of the 648 practices in London with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 123 patients answered the survey (response rate 28%).
| Survey question | Winchmore Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 87% | 75% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 25 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Winchmore Surgery is Good, published in December 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,294 patients were registered at Winchmore Surgery in September 2026, down 2.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 7.8 full-time-equivalent qualified GPs, there are 2,597 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.1 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.9 | 13.3 |
| August 2024 | 7.9 | 11.8 |
| August 2025 | 5.8 | 11.0 |
| August 2026 | 7.8 | 12.9 |
From June 2026 to August 2026 the practice recorded 7,988 appointments a month, or 394 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 58% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Winchmore Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 469 | 510 |
| Face to face | 94% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (4.8% against 3.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.2% against 0.6%) and COPD (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.3 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| COPD | All ages | 0.9% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Winchmore Surgery, 808 Green Lanes, Winchmore Hill, London, N21 2SA. Phone: 020 8350 5000. Website: www.greenlanessurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Woodberry Practice | 0.8 km | 87% |
| Keats Surgery | 1.3 km | 87% |
| Gillan House Surgery | 1.4 km | 81% |
| Dr Malarvili Theivacumar | 1.8 km | 74% |
| Grovelands Medical Centre | 1.9 km | 73% |
- Dr Iqbal and Partners (78% overall experience good)
- The Town Surgery Ltd (81% overall experience good)
How do patients rate Winchmore Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Winchmore Surgery as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Winchmore Surgery?
20,294 patients were registered in September 2026, down 2.8% on a year earlier.
What is Winchmore Surgery's CQC rating?
Good overall, published in December 2022.
How many GPs does Winchmore Surgery have?
7.8 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,597 patients per GP against 2,171 across England.
Are appointments at Winchmore Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Winchmore Surgery's phone number?
020 8350 5000.