West Enfield Collaborative PCN: primary care network practices and patient survey
West Enfield Collaborative PCN is a primary care network of 3 GP practices with 35,949 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,786 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in West Enfield Collaborative PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at Dr Iqbal and Partners to 87% at Winchmore Surgery, with a median of 81% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Town Surgery Ltd has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Winchmore Surgery | 20,294 | 87% | 61% | Good | 2,597 |
| The Town Surgery Ltd | 3,994 | 81% | 82% | Good | 2,340 |
| Dr Iqbal and Partners | 11,661 | 78% | 67% | Good | 1,099 |
Results for the network as a whole, from 361 responses, against West and North London and England.
| Survey question | West Enfield Collaborative PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 83% | 75% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,786 registered patients per full-time-equivalent qualified GP in West Enfield Collaborative PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 390 appointments a month per 1,000 patients (England: 510), 80% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.3% over the year (England: shrank 1.1%).
| Measure | West Enfield Collaborative PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,786 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 390 | 469 | 510 |
| Face-to-face appointments | 80% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 21% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in West Enfield Collaborative PCN is cancer (4.7% against 3.8%), and the furthest below is peripheral arterial disease (0.3% against 0.6%).
| Condition register | Age group | West Enfield Collaborative PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% | 5,892 |
| Depression | 18+ yrs | 12.4% | 14.3% | 3,746 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,333 |
| Asthma | 6+ yrs | 5.8% | 6.6% | 2,071 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,552 |
| Cancer | All ages | 4.7% | 3.8% | 1,758 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,044 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 783 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 683 |
| Serious mental illness | All ages | 1.1% | 1.0% | 427 |
| COPD | All ages | 1.1% | 1.9% | 417 |
| Heart failure | All ages | 1.0% | 1.1% | 391 |
| Dementia | All ages | 0.8% | 0.8% | 297 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 222 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 108 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 207 |
| Learning disability | All ages | 0.6% | 0.6% | 224 |
| Palliative care | All ages | 0.4% | 0.6% | 167 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 109 |
- Edmonton PCN (5 practices)
- Enfield Care Network PCN (7 practices)
- Enfield South West PCN (6 practices)
- Enfield Unity PCN (10 practices)
Which practices are in West Enfield Collaborative PCN?
Dr Iqbal and Partners, The Town Surgery Ltd and Winchmore Surgery.
How do patients rate West Enfield Collaborative PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does West Enfield Collaborative PCN cover?
35,949 registered patients across 3 practices in September 2026.
How many patients per GP does West Enfield Collaborative PCN have?
1,786 per full-time-equivalent qualified GP, against 2,171 across England.