Trevelyan House Surgery, London: patient reviews and CQC rating
Trevelyan House Surgery is a GP practice in London with 45,115 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 18.4 full-time-equivalent qualified GPs, or 2,448 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trevelyan House Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 82nd of the 648 practices in London with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (91%). 147 patients answered the survey (response rate 15%).
| Survey question | Trevelyan House Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 72% | 64% | 57% |
| Easy to contact via the website | 65% | 64% | 58% |
| Easy to contact via the NHS App | 64% | 57% | 54% |
| Reception team helpful | 86% | 87% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 69% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 735 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trevelyan House Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
45,115 patients were registered at Trevelyan House Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 18.4 full-time-equivalent qualified GPs, there are 2,448 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 8.4 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 18.5 | 23.0 |
| August 2024 | 19.9 | 27.4 |
| August 2025 | 20.7 | 27.3 |
| August 2026 | 18.4 | 24.8 |
From June 2026 to August 2026 the practice recorded 21,633 appointments a month, or 480 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Trevelyan House Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 480 | 434 | 510 |
| Face to face | 71% | 58% | 63% |
| Same day as booked | 40% | 46% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), atrial fibrillation (0.8% against 2.2%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.8% | 14.3% |
| High blood pressure | All ages | 8.4% | 15.2% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.1% | 74.9% |
Trevelyan House Surgery, 160 Tooting High Street, London, SW17 0RT. Phone: 020 3883 5700.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Colliers Wood Surgery | 0.6 km | 64% |
| Tooting South Medical Centre | 0.8 km | 63% |
| Riverhouse Medical Practice | 1.0 km | 93% |
| The Merton Medical Practice | 1.4 km | 78% |
| Tooting Bec Surgery | 1.5 km | 67% |
How do patients rate Trevelyan House Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Trevelyan House Surgery as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Trevelyan House Surgery?
45,115 patients were registered in September 2026, up 1.0% on a year earlier.
What is Trevelyan House Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Trevelyan House Surgery have?
18.4 full-time-equivalent qualified GPs (31 qualified GPs by headcount), which is 2,448 patients per GP against 2,171 across England.
Are appointments at Trevelyan House Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trevelyan House Surgery's phone number?
020 3883 5700.