Somerset Gardens Family Health Care Centre, London: patient reviews and CQC rating

What patients say about Somerset Gardens Family Health Care Centre

Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 392nd of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (69%). 83 patients answered the survey (response rate 13%).

CQC's overall rating for Somerset Gardens Family Health Care Centre is Good, published in February 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).

12,387 patients were registered at Somerset Gardens Family Health Care Centre in September 2026, down 6.2% on a year earlier (England: down 1.1%).

13% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 2,110 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 3.5 nurses (full-time equivalent).

From June 2026 to August 2026 the practice recorded 5,194 appointments a month, or 419 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 63% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

64% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), serious mental illness (2.0% against 1.0%) and diabetes (10.9% against 7.9%). It has a lower share for osteoporosis (0.5% against 1.2%), atrial fibrillation (1.3% against 2.2%) and coronary heart disease (1.9% against 3.0%). The practice's patients live in areas with an average deprivation score of 47.1 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.8 years for women and 75.7 for men (England: 83.0 and 79.1).

72% of the practice's patients live in the N17 postcode district, followed by N18 (16%), N9 (3%) and N15 (2%). 77% live in Haringey, the council area the practice is in.

Somerset Gardens Family Health Care Centre, 4 Creighton Road, Tottenham, London, N17 8NW. Phone: 020 8275 6410. Website: www.somersetgardensfhcc.nhs.uk.