Haringey - North East PCN: primary care network practices and patient survey
Haringey - North East PCN is a primary care network of 5 GP practices with 51,340 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,358 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Haringey - North East PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Bruce Grove Primary Health Care Centre to 78% at Charlton House Medical Centre, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Westbury Medical Centre has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Charlton House Medical Centre | 6,281 | 78% | 61% | Inadequate | 2,075 |
| Somerset Gardens Family Health Care Centre | 12,387 | 76% | 41% | Good | 2,110 |
| Westbury Medical Centre | 11,972 | 75% | 62% | Good | 3,453 |
| The Morris House Group Practice | 14,297 | 75% | 54% | Good | 1,900 |
| Bruce Grove Primary Health Care Centre | 6,403 | 72% | 60% | Requires improvement | 3,406 |
Results for the network as a whole, from 485 responses, against West and North London and England.
| Survey question | Haringey - North East PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
There are 2,358 registered patients per full-time-equivalent qualified GP in Haringey - North East PCN, close to England's 2,171 and West and North London's 2,497. Practices recorded 399 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.1% over the year (England: shrank 1.1%).
| Measure | Haringey - North East PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,358 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 399 | 469 | 510 |
| Face-to-face appointments | 65% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 12% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Haringey - North East PCN is serious mental illness (1.7% against 1.0%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Haringey - North East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% | 7,964 |
| Depression | 18+ yrs | 10.4% | 14.3% | 4,633 |
| Diabetes | 17+ yrs | 9.8% | 7.9% | 4,396 |
| Asthma | 6+ yrs | 4.6% | 6.6% | 2,395 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 1,789 |
| Cancer | All ages | 2.8% | 3.8% | 1,511 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 1,029 |
| Serious mental illness | All ages | 1.7% | 1.0% | 913 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 737 |
| COPD | All ages | 1.2% | 1.9% | 646 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 600 |
| Learning disability | All ages | 0.8% | 0.6% | 456 |
| Heart failure | All ages | 0.8% | 1.1% | 454 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 314 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 302 |
| Dementia | All ages | 0.6% | 0.8% | 318 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 77 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 188 |
| Palliative care | All ages | 0.3% | 0.6% | 154 |
- Haringey - East Central PCN (4 practices)
- Haringey - N15/South East PCN (5 practices)
- Haringey - North Central PCN (6 practices)
- Haringey - North West PCN (4 practices)
- Haringey - South West PCN (4 practices)
- Haringey - Welbourne PCN (6 practices)
Which practices are in Haringey - North East PCN?
Bruce Grove Primary Health Care Centre, Charlton House Medical Centre, Somerset Gardens Family Health Care Centre, The Morris House Group Practice and Westbury Medical Centre.
How do patients rate Haringey - North East PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Haringey - North East PCN cover?
51,340 registered patients across 5 practices in September 2026.
How many patients per GP does Haringey - North East PCN have?
2,358 per full-time-equivalent qualified GP, against 2,171 across England.